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Thread: Shipping and Phone Calls/Emails

  1. #1
    Business Member ARMS EAST's Avatar
    Join Date
    Mar 2015
    Posts
    157

    Shipping and Phone Calls/Emails

    While we normally love talking to our customers, please be aware that right now we are working our way through a large volume of orders from the recent past and trying to get it all out ASAP. Every call or email received to ask 'can i get an update on my order' (a reasonable question) actually takes someone away from shipping orders (cause everyone is shipping) to respond and slows down the process. Please know that if we need to get a hold of you for info, we will. Otherwise the update is we are working quickly and diligently on shipping, with extra staff dedicated to it, and will get to your order in order shortly if it's not already headed to Canada Post. You will receive an email from Canada Post at the end of the day that your order shipped.

    We sincerely appreciate your patience and understanding and look forward shipping your rifle or parts.

    www.armseast.ca Toll Free 1-844-579-0007 EMAIL info@armseast.com

  2. #2
    Newbie
    Join Date
    Oct 2016
    Location
    Alberta
    Posts
    16
    Haha, thanks for the update Armseast, I've been sitting on my hands to not call, and as I watch you sell out of things its even harder to not call in and add to the order.

  3. #3
    Newbie
    Join Date
    Dec 2012
    Posts
    8
    My item should be arriving today according to the post office.

    Thanks for taking my e-mails Arms East!

  4. #4
    CGN frequent flyer srnm's Avatar
    Join Date
    Dec 2006
    Location
    Ontario
    Posts
    1,213
    Thanks for the update! really hoping mine gets shipped out before the weekend

  5. #5
    CGN Regular mboy67's Avatar
    Join Date
    Apr 2018
    Location
    Sault Ste. Marie
    Posts
    182
    mine is on the way thanks

  6. #6
    CGN frequent flyer srnm's Avatar
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    Dec 2006
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    Ontario
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    Quote Originally Posted by mboy67 View Post
    mine is on the way thanks
    When did you place your order?

  7. #7
    Newbie
    Join Date
    Oct 2016
    Location
    Alberta
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    16
    Quote Originally Posted by srnm View Post
    When did you place your order?
    Also, does refreshing your inbox repeatedly help?

  8. #8
    CGN frequent flyer srnm's Avatar
    Join Date
    Dec 2006
    Location
    Ontario
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    1,213
    Quote Originally Posted by Shijima View Post
    Also, does refreshing your inbox repeatedly help?
    if it did, mine would of been here days ago

  9. #9
    Newbie
    Join Date
    Jun 2017
    Location
    Petawawa, Ontario
    Posts
    3
    Can't wait for my Stag 10 to arrive. Should be here tomorrow!

  10. #10
    Newbie
    Join Date
    Oct 2016
    Location
    Alberta
    Posts
    16
    Quote Originally Posted by srnm View Post
    if it did, mine would of been here days ago
    I got confirmation of my order this morning. I ordered on the 30th.
    Last edited by Shijima; 06-06-2019 at 11:45 AM.

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