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Thread: Redfield Warranty?

  1. #1
    CGN Ultra frequent flyer
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    Redfield Warranty?

    I've got an old Redfield that seems to have yellowing glass. Last I checked Redfield was a Leupold brand, just wondering if the same Leupold style warranty that covered the later Redfields also covers the old guys or is he best just sent off to the boneyard?

  2. #2
    CGN Regular Svt40 fan's Avatar
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    Yes same coverage
    I like guns

  3. #3
    Super GunNutz Thunderhog's Avatar
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    Contact Korth Group Ltd.
    The only government I trust is 45-70 Government!

  4. #4
    CGN Ultra frequent flyer LawrenceN's Avatar
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    Quote Originally Posted by Svt40 fan View Post
    Yes same coverage
    Sorry, but no. Depending on how old it is, they won't warranty repair older Redfields that pre-date the association with Leupold. I found that out when I contacted them regarding a lovely old steel-bodied Redfield that had an internal failure.

  5. #5
    CGN Ultra frequent flyer kamlooky's Avatar
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    You can send it to Trace Scope Repair if it has any value to you.
    Great place to deal with.
    He has a half-tracked mind and unrelenting habit of self aggrandizing.
    Can anyone guess?

  6. #6
    Business Member
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    We are only equipped to repair the Redfield Revolution and Renegade optics (start date of when Leupold purchased the company).

    Trace Optics will be able to help you with any older Redfield scopes.

    KGL

  7. #7
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    Quote Originally Posted by Korth Group Ltd View Post
    We are only equipped to repair the Redfield Revolution and Renegade optics (start date of when Leupold purchased the company).

    Trace Optics will be able to help you with any older Redfield scopes.

    KGL
    Just figured it was worth an ask. I've got a Leupold 3.5-10 kicking around I'd rather toss on there anyways.

  8. #8
    GunNutz Willy Tincup's Avatar
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    I just got my older Redfield 6 x 18 returned to me today from Korth with a note saying it couldn't be repaired..............after them telling me in July to send it in for warranty. Not impressed! It has a serial # on it so could have been dated by that.
    I wonder if the office staff ever talk to the technical staff?

  9. #9
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    Quote Originally Posted by Willy Tincup View Post
    I just got my older Redfield 6 x 18 returned to me today from Korth with a note saying it couldn't be repaired..............after them telling me in July to send it in for warranty. Not impressed! It has a serial # on it so could have been dated by that.
    I wonder if the office staff ever talk to the technical staff?
    As mentioned via PM, our apologies for the mis-information. We certainly try to not waste anyone's time. In this case, we screwed up. We have sent a swag package out to you for your troubles.

    KGL

  10. #10
    GunNutz Willy Tincup's Avatar
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    Apology accepted. We all screw up from time to time. It is most gratifying to see a business that understands and cares about customer service; so many of them now a days don't give a crap. Thank you.

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