Delays in scope repairs?

[Korth Group Ltd]

Good morning all,

RKM456 is correct - we are waiting for the control box for the optic columnator to be returned from Leupold. This tooling is scheduled to be back in our office later this week.

Thank you for your patience during this unexpected delay.

KGL

[kamlooky]

Great they replied to a thread awn'ear the next business day too...………………………………...

[rkm456]

Good morning all,

RKM456 is correct

Could someone please note this? My wife's never going to believe it.

[kamlooky]

Could someone please note this? My wife's never going to believe it.

[Korth Group Ltd]

Great they replied to a thread awn'ear the next business day too...………………………………...

We try to be prompt. Weekends are tough - we try to be out shooting!

Could someone please note this? My wife's never going to believe it.

Perhaps a print screen, and post to the fridge? LOL

KGL

[riversrest]

Just curious - Does that mean you cannot service scopes without your head-quarter's parts in the US? Like there is no part for you guys available in Canada.... and you don't inform customers?

RR

[riversrest]

We try to be prompt. Weekends are tough - we try to be out shooting!

Perhaps a print screen, and post to the fridge? LOL

KGL

If people could buy a scope that works out of the box they wouldn't have to waste their time.... and go shooting too! lol

[P of PDent]

^^I appreciate your status as a retailer and user of Leupold products in the past as you mentioned.

However, I did not ask for your past experience (frankly, I couldn't care less) but for the situation at present time. This is not a bashing thread but a request for information on scope repair/replacement as in my case it does not meet Korth's published timeline for service.

Thanks, RR

Sorry I wasted your time at trying to give you general experiences and back ground with Korth Group as I thought this may be of benifi to you. Good luck with your repair. Phil.

[AB2506]

RR, Are you deliberately trying to be dense?

Korth stated that a machine, built by Leupold and required to properly repair Leupold scopes, was down for repair or recolumization. It is due back this week.

So where do you get off talking about Korth can't repair because parts from Leupold are headquartered in the US. You think that someone in Canada makes Leupold scope parts? Get real. Besides Korth clearly pointed out that it was not a parts problem, but but broken equipment.

Relax.

There is not a scope manufacturer in the world that does not have scopes fail. I'm sure your turnaround time with Korth is still going to be less than if you had to send a Leica to Germany for repair.

I've had two scopes at Korth. The first I had the parallax set for a rimfire. Less than two weeks. One VX3 seemed to have a litgle bit of a wandering zero. I had dropped it off, it was repaired and mailed very quickly. They didn't charge postage. Great service. We're lucky to have them.

[rkm456]

If people could buy a scope that works out of the box they wouldn't have to waste their time.... and go shooting too! lol

That's completely out of line.