I was in the market for a SKS side mount and a posp scope. Looked at a few places and finally found west rifle which had both instock. Before i made the order i had some questions that needed some clarification, however even after sending a couple messages on their site and calling(even left a message), no response. Finally, I decided to make a post here which they finally responded. Soon after i made the order and after a week, my order arrived.
Upon opening the package, i found two side mounts. Uh oh, i ordered an extra one by mistake. I called to let them know, and sent the item back which was successfuly delivered on Aug 7th. A few days later, no refund. After another couple unanswered emails, I called again on Aug 14 to inquire and was finally told it would be done. Okay. It is now the 20th and still haven't gotten my refund.
I'm in no way trying to bad mouth WestRifle. I think WestRifle sells a good line products and i would really like to shop with them again, but after this experience, i'm not so sure.
Upon opening the package, i found two side mounts. Uh oh, i ordered an extra one by mistake. I called to let them know, and sent the item back which was successfuly delivered on Aug 7th. A few days later, no refund. After another couple unanswered emails, I called again on Aug 14 to inquire and was finally told it would be done. Okay. It is now the 20th and still haven't gotten my refund.
I'm in no way trying to bad mouth WestRifle. I think WestRifle sells a good line products and i would really like to shop with them again, but after this experience, i'm not so sure.