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Thread: Shout Out to TradeEx!

  1. #1
    CGN Regular SteelFlint's Avatar
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    Shout Out to TradeEx!

    Hey T.E.C.,

    Just want to give some props for correcting my shipping address today! I made an order last night - that's right boys and girls T.E.C. shipped next day! - but apparently forgot to key in my unit number.

    When I subsequently received the ASN from CanPar, I caught the missing address line 2. A quick call to T.E.C. and they totally grabbed CanPar delivery guy right then and there as he happened to be onsite, and updated the ship-to.

    Lesser retailers would have just told me "we'll do what we can" and I'd likely not see my order for a month after some back and forth.

    Thank you T.E.C. for solid service!!

    Cheers.
    "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has." - Margaret Mead

  2. #2
    CGN Regular gandalfe's Avatar
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    Nov 2007
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    Quote Originally Posted by SteelFlint View Post
    Hey T.E.C.,

    Just want to give some props for correcting my shipping address today! I made an order last night - that's right boys and girls T.E.C. shipped next day! - but apparently forgot to key in my unit number.

    When I subsequently received the ASN from CanPar, I caught the missing address line 2. A quick call to T.E.C. and they totally grabbed CanPar delivery guy right then and there as he happened to be onsite, and updated the ship-to.

    Lesser retailers would have just told me "we'll do what we can" and I'd likely not see my order for a month after some back and forth.

    Thank you T.E.C. for solid service!!

    Cheers.
    Those days are long gone and now they don't even answer emails.

  3. #3
    GunNutz doctor_meltdown's Avatar
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    I placed 2 orders with them 2 days ago. Prior to my order I emailed them and got an answer within 24h. Day of order I had a question and they answered the phone on the 1st ring. They shipped the day after my order.

  4. #4
    CGN frequent flyer locgo's Avatar
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    I purchased a few mags from them last week. One day shipping! I do need an exchange on one item that is pending. I’m confident it will work out alright.
    Self Defense is a HUMAN right!

    Proud member of CSSA
    Proud member of CCFR
    Proud member of NRA

  5. #5
    CGN Regular SteelFlint's Avatar
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    Owner did mention some time ago that he is winding down the business. They've been solid. But saddened with the retailers who depend on sport shooters for their livelihood. A ban with COVID is a dagger through the heart.

    Alas, this be a Tradex thread not a political one.
    "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has." - Margaret Mead

  6. #6
    CGN Regular Umpire's Avatar
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    They are one of my favourite dealers, I just bought from them a freaking nice 357 magnum revolver and transaction was great!
    You're out!

  7. #7
    CGN Ultra frequent flyer caramel's Avatar
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    Anthony and his bunch are good.

    I wish some dealers would take note.
    Yep, fixed wing is great but rotary wing is ... GREAT. Life is good. JP.

  8. #8
    CGN Regular Dime's Avatar
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    I’ve always had good experiences with T.E.C. Great people to deal with.

  9. #9
    Newbie JackRussell's Avatar
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    Apr 2021
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    Alberta
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    A shout out from me also
    Items received "well packaged"
    Thank you A+
    CCFR

  10. #10
    CGN Ultra frequent flyer
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    Always good at Tradex!!
    Omne ferrum ignitum malleo!

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