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Thread: Shout Out to TradeEx!

  1. #1
    CGN Regular SteelFlint's Avatar
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    Oct 2011
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    Shout Out to TradeEx!

    Hey T.E.C.,

    Just want to give some props for correcting my shipping address today! I made an order last night - that's right boys and girls T.E.C. shipped next day! - but apparently forgot to key in my unit number.

    When I subsequently received the ASN from CanPar, I caught the missing address line 2. A quick call to T.E.C. and they totally grabbed CanPar delivery guy right then and there as he happened to be onsite, and updated the ship-to.

    Lesser retailers would have just told me "we'll do what we can" and I'd likely not see my order for a month after some back and forth.

    Thank you T.E.C. for solid service!!

    Cheers.
    "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has." - Margaret Mead

  2. #2
    CGN Regular gandalfe's Avatar
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    Nov 2007
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    Bowser BC
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    Quote Originally Posted by SteelFlint View Post
    Hey T.E.C.,

    Just want to give some props for correcting my shipping address today! I made an order last night - that's right boys and girls T.E.C. shipped next day! - but apparently forgot to key in my unit number.

    When I subsequently received the ASN from CanPar, I caught the missing address line 2. A quick call to T.E.C. and they totally grabbed CanPar delivery guy right then and there as he happened to be onsite, and updated the ship-to.

    Lesser retailers would have just told me "we'll do what we can" and I'd likely not see my order for a month after some back and forth.

    Thank you T.E.C. for solid service!!

    Cheers.
    Those days are long gone and now they don't even answer emails.

  3. #3
    GunNutz doctor_meltdown's Avatar
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    I placed 2 orders with them 2 days ago. Prior to my order I emailed them and got an answer within 24h. Day of order I had a question and they answered the phone on the 1st ring. They shipped the day after my order.

  4. #4
    CGN frequent flyer locgo's Avatar
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    Besieged by Liberals!
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    I purchased a few mags from them last week. One day shipping! I do need an exchange on one item that is pending. I’m confident it will work out alright.
    Self Defense is a HUMAN right!

    Proud member of CSSA
    Proud member of CCFR
    Proud member of NRA

  5. #5
    CGN Regular SteelFlint's Avatar
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    Owner did mention some time ago that he is winding down the business. They've been solid. But saddened with the retailers who depend on sport shooters for their livelihood. A ban with COVID is a dagger through the heart.

    Alas, this be a Tradex thread not a political one.
    "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has." - Margaret Mead

  6. #6
    CGN Regular Umpire's Avatar
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    May 2013
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    Calgary - AB
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    They are one of my favourite dealers, I just bought from them a freaking nice 357 magnum revolver and transaction was great!
    You're out!

  7. #7
    CGN Ultra frequent flyer caramel's Avatar
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    Anthony and his bunch are good.

    I wish some dealers would take note.
    When your incompetency only have as equal your dishonesty, reaction will grow and one way or another, you will be accountable... Eventually....Liberals are no exception. JP.

  8. #8
    CGN Regular Dime's Avatar
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    Apr 2006
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    Ptbo, ontario
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    I’ve always had good experiences with T.E.C. Great people to deal with.

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