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Thread: Poor Service

  1. #1
    CGN Regular romiogt's Avatar
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    Poor Service

    Bought a brand new pistol from Select Shooting Supplies which was defective.

    Called a couple times and was told owner was on holiday, no callback. Emailed multiple times never got a single response. Basically took my payment and hung me out to dry.

    If you want actual service or someone who will stand behind the products they sell shop elsewhere.

  2. #2
    CGN frequent flyer sky52's Avatar
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    How defective?
    Save Hong Kong!

  3. #3
    CGN Regular romiogt's Avatar
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    Pistol is unusable and unsafe due to a functional flaw with the bolt stop pin being ejected from the receiver which occurs after 10-20 shots down range. Needless to say the firearm is inoperable in its current state.

    All of this was documented along with photos and sent to Select on multiple occasions - not a single response on any occasion.

  4. #4
    CGN Regular Svt40 fan's Avatar
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    that sucks! i would suggest that you figure out where the warranty centre is for your specific hand gun, then send it there.
    I like guns

  5. #5
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    I had a similar problem with SFRC. They just delete my posts when I call them out for their poor service. Most of these companies don't give a #### about their customers.

  6. #6
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    Quote Originally Posted by romiogt View Post
    Pistol is unusable and unsafe due to a functional flaw with the bolt stop pin being ejected from the receiver which occurs after 10-20 shots down range. Needless to say the firearm is inoperable in its current state.

    All of this was documented along with photos and sent to Select on multiple occasions - not a single response on any occasion.
    What pistol has a “bolt”? Very few...I can think of two.

    A “bolt stop pin”?

    What pistol? What is the make and model?

    I’m perplexed.

  7. #7
    CGN Regular romiogt's Avatar
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    Yes I suspect this post will be deleted as well...

  8. #8
    CGN frequent flyer sky52's Avatar
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    Slide stop pin is what i am guessing.

    I know i have done it to my usp before, wrong grip and it unlocks and pops out right at the take down detent.
    Save Hong Kong!

  9. #9
    CGN Ultra frequent flyer JTF#'s Avatar
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    only problem i have had with them is trying to order something and they never write back. at least through Facebook.

  10. #10
    CGN frequent flyer VICIOUS's Avatar
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    Hi; This is a family run store. ie not BASS pro with 10 counter staff. Dudes on vacation, been a busy summer I bet. Give them a chance to get back to ya. Yes it all sucks, so just be cool and work through it.

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