here we go:
I found it funny... given the whole history with John over the years, the comments, the deceit, and eventually the extinction of the company on this forum. There was a time you couldn't even mention their name on here without the mods making a huge deal over nothing...
But.... you wouldn't recall that... given your join date and all... still amazed that somebody with as many posts as yourself isn't as up to date on it.... perhaps you should listen more than you talk?
North
Thank you to all who jumped into this thread with their experiences.
I understand as well as anyone that there will always be some people who won't trust Marstar based on our name. Every business has its uphill battles, and this challenge is something we're using to drive our improvement. We'll continue to do our best to provide top notch customer service to all our clients, we don't take you for granted, and we want to leave a lasting impression on every interaction.
You guys are great and we appreciate the support.
Payam
I have dealt with Marstar before and had more good than bad experiences. However, taking over their business while keeping the tarnished brand name, doesn't seem to be a well thought through decision.
Last edited by polaris; 01-13-2020 at 12:16 PM.
The alternative was changing the name and that felt too much like hiding to us. We'd rather be upfront about who we are, where we've been, and overcome any stigma by improving the operation of the business. Its a harder road for sure, but one that's worth the effort.
Payam
I respect your candidness, and I might check out your website for future purchases.
I’ve gotten a couple odds and ends over the years.
Really like my m1897 riot shotgun and Leapers 4x T-Dot sight.
The T-Dot currently resides on my T97 flat-top.
May need to get an unmagnified one once I decide on a NR PCC.