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Thread: Great service from Tenda A+

  1. #11
    Newbie stryker1980's Avatar
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    Nothing but great experiences with Tenda. Quick shipping and to my Canpar shipper close to my place ! two thumbs up.

  2. #12
    Member austinkomo's Avatar
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    Agreed, canpar is absolutely brutal

  3. #13
    CGN Regular BlackSheepSquad's Avatar
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    my experience with Tenda customer service

    • Bought a 1911 with issues out of the box [REF1]
    • Tenda support response (after MANY follow-up emails) in [REF2]


    [REF1]
    1. 30-50 % time, it does not fire on first trigger pull
    2. When shooting the slide does not lock back on empty mag (neither mag) 100% of the time.
    [REF2]
    There's a break in period for every new pistol, we suggest you shoot at least 800rds for the pistol and see how it goes, if this issue continues, we can help you send it back to the repair station.

    Regards
    Wellen

    ----------

    So be ready to be asked to fire your brand new * malfunctioning * pistol for a minimum of 800 rounds, before they consider providing customer support, because that's what they do.

    I would consider a $100 gift card as acceptable apologize for the money I lost in that deal.
    Last edited by BlackSheepSquad; 02-16-2020 at 02:44 PM.

  4. #14
    CGN Ultra frequent flyer .30/06 FTW's Avatar
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    Quote Originally Posted by BlackSheepSquad View Post
    • Bought a 1911 with issues out of the box [REF1]
    • Tenda support response (after MANY follow-up emails) in [REF2]


    [REF1]
    1. 30-50 % time, it does not fire on first trigger pull
    2. When shooting the slide does not lock back on empty mag (neither mag) 100% of the time.
    [REF2]
    There's a break in period for every new pistol, we suggest you shoot at least 800rds for the pistol and see how it goes, if this issue continues, we can help you send it back to the repair station.

    Regards
    Wellen

    ----------

    So be ready to be asked to fire your brand new * malfunctioning * pistol for a minimum of 800 rounds, before they consider providing customer support, because that's what they do.
    Hey, they told my buddy who had a crushed rear sight on his pistol to fix it with gun blue. At least they offered to help you later on.
    "Instead of 'sewer,' I propose 'Trudeau.' Both terms describe massive deposits of human filth, and no person who knows what these terms describe would ever want to live under either one." ~Doc M
    Quote Originally Posted by cobalt545
    I just took an assault poop as well. I know it was an assault poop because I "sprayed from the hip".

  5. #15
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    Asked a simple question about a rifle via email about 6 weeks ago. Money in hand for purchase, never got an answer. Bought it somewhere else instead where they took the 2 minutes to answer a simple question/request.

  6. #16
    CGN frequent flyer cornelunc's Avatar
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    Quote Originally Posted by jeepguy1 View Post
    Next time Loomis does this, call the police. Have an officer present and show him what happened.
    I’m not sure you’ll like their response, but it will be rectified.
    I will never involve the police. You may be in the local news next day.

  7. #17
    Member Sasquatcherous's Avatar
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    I've only had two experiences with Tenda and they were both positive.

  8. #18
    CGN Regular captainamazing's Avatar
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    Quote Originally Posted by Sasquatcherous View Post
    I've only had two experiences with Tenda and they were both positive.
    Im 50-50

    I really hate seing instock items that arnt in stock. Then your package come with missing pieces. You call and are told that they have been backordered without telling you. Not even an email.

    This has happened 4 times that I can remember.
    "Never trust quotes you read on the internet"
    - Abraham Lincoln

  9. #19
    CGN Ultra frequent flyer Armourall's Avatar
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    Quote Originally Posted by captainamazing View Post
    Im 50-50

    I really hate seing instock items that arnt in stock. Then your package come with missing pieces. You call and are told that they have been backordered without telling you. Not even an email.

    This has happened 4 times that I can remember.
    Same. Ammo is really the only thing they have in stock when they say it's in stock. Everything else is a crap shoot.

  10. #20
    Super GunNutz 9mmGunGuy's Avatar
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    Quote Originally Posted by captainamazing View Post
    Im 50-50

    I really hate seing instock items that arnt in stock. Then your package come with missing pieces. You call and are told that they have been backordered without telling you. Not even an email.

    This has happened 4 times that I can remember.
    I just email them to set aside whatever gun I ordered. Never an issue.
    CSSA/CCFR MemberAn unjust law, is no law at all.Martin Luther (1483-1546)
    There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest. Elie Wiesel

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