Great service from Tenda A+

[.30/06 FTW]

I just recently placed an order with Tenda during CNY, after I budgeted and email transferred >400$ for some decently priced stuff I've been eyeing for way too long. Unfortunately, there was a bit of a miscommunication and they didn't actually have in stock the quantity that I ordered. NO JOKE, 10PM on the day I placed the order, I received a sincere apology with an explanation as to where communications broke down and received a full refund next business day. Overall, I'm very impressed with the service I received and I will continue buying from Tenda without hesitation. They don't take advantage of your payment method, atleast in my experience. They handle themselves better than Marstar but I haven't dealt with Marstar in years after their BS. YMMV

I'm not sure I understand? How is not having items in stock a miscommunication, and not poor inventory controls and/or business practices? Also, how are you impressed by the service when you didn't actually get what you ordered? Because you got a refund which you should be given anyways?

[captainamazing]

I'm not sure I understand? How is not having items in stock a miscommunication, and not poor inventory controls and/or business practices? Also, how are you impressed by the service when you didn't actually get what you ordered? Because you got a refund which you should be given anyways?

Right!?

At least half of my Tenda orders involve out of stock items that showed in stock that were backordered without notification. A week later, Half my order shows up.

The reason I ordered from Tenda was to AVIOD order multiple small orders from 3 different stores.

[crossroads45]

Its hit and miss I guess I ordered on the 16th, card charged, and that's it, no shipping info yet and no response no emails and phones are not being answered as per their website.
They deleted my thread I started yesterday, so someone's got time on their hands