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Thread: Thank you for the Orders!

  1. #1
    Business Member MarstarCanada's Avatar
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    Jul 2019
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    138

    Thank you for the Orders!

    Hey Folks,
    First and foremost, thank you for all the orders and support, we're seeing record orders and very high site traffic.

    We're getting orders processed as quickly as possible, and have allocated more staff to shipping to get your parcels out ASAP.

    We have plenty of stock still available, and we're happy to see our website speeds haven't gone down under the increased burden. Our phone lines are still available, but we are seeing an increase in delay in email response times and Return Processing on this end due to the increased sales.

    As always, please let us know if there's anything we can do to assist, or if you run into any problems during your purchase.
    My best,
    Payam
    Marstar Canada
    1-888-744-0066
    payam@marstar.ca

  2. #2
    Member
    Join Date
    Jan 2012
    Posts
    45
    Hi Payam,

    Do you keep sending goods out these days, or everything is halted for now?

    Tanks,

    Dron
    _____________________________________________
    better to have it and not need it than to need it and not have it
    better be judged by 12 than carried by 6

  3. #3
    Member
    Join Date
    Mar 2008
    Location
    Ontario
    Posts
    70
    I placed an order on sunday and received it today. Thanks for the great work guys.

  4. #4
    Member
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    Jan 2012
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    45
    Quote Originally Posted by ryanv View Post
    I placed an order on sunday and received it today. Thanks for the great work guys.
    ok, I did so on Saturday and no movement since.
    _____________________________________________
    better to have it and not need it than to need it and not have it
    better be judged by 12 than carried by 6

  5. #5
    Business Member MarstarCanada's Avatar
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    Jul 2019
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    138
    We're still working, many of the staff staying late to get your orders out in a timely fasion.

    Dron, if you email me your order number (payam@marstar.ca) I'll be happy to look into it.

    Regards,
    Payam
    Marstar Canada
    1-888-744-0066
    payam@marstar.ca

  6. #6
    CGN frequent flyer ridgearms's Avatar
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    Nov 2008
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    1,198
    Mr. Payam, you guys are doing an excellent job shipping. I ordered sunday and it was out first thing monday morning. Very gooz job.

  7. #7
    CGN Regular vettefever333's Avatar
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    Feb 2009
    Location
    Hastings, Ontario
    Posts
    146
    Thanks for the new 1911 sear. Shipped and arrived expediently. Even got a call from Marstar regarding saving me money on shipping such a small and light item. Installed it in my 1977 Gold Cup, trigger feels like new.
    Regards
    Kirk

  8. #8
    Business Member MarstarCanada's Avatar
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    Jul 2019
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    Quote Originally Posted by ridgearms View Post
    Mr. Payam, you guys are doing an excellent job shipping. I ordered sunday and it was out first thing monday morning. Very gooz job.
    Thanks Ridgearms!

    Quote Originally Posted by vettefever333 View Post
    Thanks for the new 1911 sear. Shipped and arrived expediently. Even got a call from Marstar regarding saving me money on shipping such a small and light item. Installed it in my 1977 Gold Cup, trigger feels like new.
    Regards
    Kirk
    A Pleasure Kirk!
    Marstar Canada
    1-888-744-0066
    payam@marstar.ca

  9. #9
    Member
    Join Date
    Jan 2012
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    45
    Quote Originally Posted by MarstarCanada View Post
    We're still working, many of the staff staying late to get your orders out in a timely fasion.

    Dron, if you email me your order number (payam@marstar.ca) I'll be happy to look into it.

    Regards,
    Payam
    Thanks Payam.

    As of today the package is on its way to me.

    Great job!
    _____________________________________________
    better to have it and not need it than to need it and not have it
    better be judged by 12 than carried by 6

  10. #10
    Business Member MarstarCanada's Avatar
    Join Date
    Jul 2019
    Posts
    138
    Quote Originally Posted by dron View Post
    Thanks Payam.

    As of today the package is on its way to me.

    Great job!
    Happy to hear it! Let me know if there's anything else we can assist with.
    Marstar Canada
    1-888-744-0066
    payam@marstar.ca

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