Originally Posted by
zastrozzi
Here's my ammunition ordering experience with CanadaAmmo for past 16 days, and it is rather disappointing
Mar 16th: Ordered ammunition, and money came out of credit card swiftly.
Status: awaiting to ship
Mar 24th: 7 days passed, and called to check on status. Phone disconnects after 1 ring. All 3 attempt failed
Sent email to get a status update
Status: awaiting to ship
Mar 30th: 2 weeks passed, no email reply received.
Had an online chat.
"Let me look into the status......Emmm, not sure what is the reason for a hold up. Let me check with shipping department and get back to you"
Status: awaiting to ship
April 1st AM: No reply. Called and someone picked up the phone and apologized for delay.
"Due to COVID and social distancing we have 1 shipper working...."
Felt sorry for the one and only shipper.
Since all local range is closed, didn't mind the wait and already have waited for 16 days.
It doesn't make a difference, if I have to wait another week or so.
Status: awaiting to ship
April 1st PM: Finally got a status update email, after 16 days. Very exciting.
Started reading and it appears CanadaAmmo just cancelled my ammunition order.
It says order has been cancelled because either
-Payment not received: Not the case since money came out the next day of order
-Not correct PAL: Not the case. Just renewed License 2 month ago and used for many purchases since.
-Customer cancelled: Not without my knowledge.
My wife says, who cancelled the order if you didn't cancel, and do we have to wait for another 16 days to get back our money?
Truth is I didn't mind the wait given the COVID circumstance we are dealing with......