Placed an order on 4 APR and it shipped on the 5th. I paid for express shipping, was advised it might be up to 10 business days instead of 3-7.

According to the tracking info, it left Israel on the 10th and has said that ever since. Perhaps I'm being impatient, but they ought to consider removing the express and priority services from the shipping options until the companies they ship with can come reasonably close to meeting those shipping times.