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Thread: Wrong item shipped

  1. 04-06-2020, 04:26 PM #1
    stefofthenorth
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    Wrong item shipped

    Hey FOC I ordered a stag 10 order # 100067092 received an sks I ordered despite being priced higher because you always deliver top notch service and I wanted to support a retailer who stands by their products. I am little upset right now but welcome the opportunity for you to make things right ASAP

    Edit update : got a call from that at 5:00pm they made everything right thank you to guys at FOC and I look forward continuing to do business with the
    Last edited by stefofthenorth; 04-06-2020 at 05:19 PM.
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  2. 04-06-2020, 04:29 PM #2
    Janeau
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    Call them. Mistakes do happen and this one is obvious.
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  3. 04-06-2020, 04:32 PM #3
    cheesymacaroni
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    Quote Originally Posted by stefofthenorth View Post
    Hey FOC I ordered a stag 10 order # 100067092 received an sks I ordered despite being priced higher because you always deliver top notch service and I wanted to support a retailer who stands by their products. I am little upset right now but welcome the opportunity for you to make things right ASAP
    Did you email them directly first or come straight here to publicly call them out?
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  4. 04-06-2020, 04:33 PM #4
    stefofthenorth
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    Quote Originally Posted by Janeau View Post
    Call them. Mistakes do happen and this one is obvious.
    Unfortunately I can not they are using a call centre and said I had to do all communication via email.. I was hoping they would minitour the forum more closely..
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  5. 04-06-2020, 04:35 PM #5
    stefofthenorth
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    Quote Originally Posted by cheesymacaroni View Post
    Did you email them directly first or come straight here to publicly call them out?
    I have emailed them I am not bashing them I am hoping that they will notice this before as I am sure they are swamped by emails.. yes I know I am be a little egocentric it is just I saved up for this rifle for a long time and to open a box that did not have the item...
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  6. 04-06-2020, 04:41 PM #6
    Bak Dur
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    Quote Originally Posted by stefofthenorth View Post
    I have emailed them I am not bashing them I am hoping that they will notice this before as I am sure they are swamped by emails.. yes I know I am be a little egocentric it is just I saved up for this rifle for a long time and to open a box that did not have the item...
    Rest assured. I am sure FOC will resolve this asap. I've had really good experiences with them.
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  7. 04-06-2020, 04:41 PM #7
    remyltr
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    someone on here has your stag 10 lol
    typical British wankers
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  8. 04-06-2020, 04:44 PM #8
    Peter_koutz
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    They will make it right I wouldn't worry
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  9. 04-06-2020, 04:44 PM #9
    laker415
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    Quote Originally Posted by remyltr View Post
    someone on here has your stag 10 lol
    Yeah, that guy is stoked right now. Other than his useless crate of 7.62x39
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  10. 04-06-2020, 04:59 PM #10
    Chumlee Bumsnag
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    You're now SKSofthenorth
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