Originally Posted by
apexanimal
...I'm not saying wanstalls is price gouging at all, i believe them when they say their costs have gone up thus increasing price to the customer; what i am saying is it's not unreasonable for a customer to then purchase from another vendor who had more than 30 days stock on hand and still has pre corona prices...
the idiom "youre a business not a charity" goes both ways...The 30 day turn around was probably a great model during ideal conditions, now not so much. Expecting the customer to jump for joy when they have to pick up the slack for this failure in management especially during times of tighter budgeting is a bit ridiculous IMO. While customers not understanding the intricacies of your particular business model can be annoying, its also unreasonable to expect them to...i see the frustrations of both sides.
Unforeseen events test the fortitude of everyone, including businesses. As a small business owner myself i sincerely wish the best of luck to wanstalls during these tough times.