Page 3 of 16 FirstFirst 123456789101113 ... LastLast
Results 21 to 30 of 155

Thread: My irunguns experience

  1. #21
    CGN frequent flyer rambones's Avatar
    Join Date
    Dec 2005
    Location
    Lower Mainland, BC
    Posts
    1,112
    Quote Originally Posted by 1sikride View Post
    Hey guys -

    So I ordered an Ar, optic, and stripped lower
    From irun last week. First time customer.
    This was two days before the Ar Ban.
    I called and emailed to cancel my order
    Bc of the ban. I spoke to the owner
    Carolyn - she told me not to cancel
    Risk it blah blah on the phone.
    I decided to but then later on at home
    I said f it. After reading and speaking to
    Buddies. I cancelled. 25% cancel fee.
    Didn’t sit well with me.
    It’s Bad business practice to jam someone when covid, the ban.
    I reached out by phone. Email you name it
    Finally got ahold of her again and boy was
    She a treat to deal with. Wouldn’t even reduce
    My cancel fee. Told me the guns already shipped
    Blah blah with I don’t believe. It was
    36hrs later...
    I proposed we meet in the middle and
    Say just do a 10%.
    She said no - said it’s clear on her site
    And I said well I’m only cancelling bc of
    The ban. Other sites, vendors and issuing
    Full refunds and u wanted to push it
    Through and let Trudeau jam me up..

    Not cool. I told her I’d leave a review on
    All the forums and word of mouth I can
    And offered her a last chance.
    She didn’t accept. She did say I could
    Have a deal on more guns and parts.
    I politely declined.


    I’d be very careful with these people.
    Zero customer relation or care.
    Just literally took almost 300$
    For nothing....
    It’s actually disgusting to be honest.
    I will never use them or recommend them
    Again.

    Tenda here I come !
    WASTING everyones time with your bs story.

  2. #22
    CGN Regular CC89's Avatar
    Join Date
    Jul 2008
    Location
    Vancouver
    Posts
    225
    All my Irunguns dealings have been positive
    EE Ads: $100 insurance will be included on every packaged I ship. Additional insurance is optional for the buyer to purchase

  3. #23
    CGN Regular
    Join Date
    Apr 2013
    Location
    Central Alberta
    Posts
    323
    I placed an order with IRG in late March.... I had great experience... only contacted them once to see if the Covid crisis would delay my shipment. It did not !

    Happy customer

  4. #24
    CGN Regular lacroian's Avatar
    Join Date
    Jun 2018
    Location
    London Ontario
    Posts
    770
    Irg is good people! Op is is mad because he or she didn't get their own way..

  5. #25
    CGN Regular
    Join Date
    Mar 2020
    Posts
    236
    What an incoherent and idiotic post.

  6. #26
    CGN Regular
    Join Date
    Jun 2008
    Location
    Vancouver
    Posts
    568
    I had two good experiences with them. Once I was able to order something that wasn’t in stock. They offered me a killer deal on a similar item in lieu of waiting for the item to come into stock. They called me right away and were very responsive.

  7. #27
    CGN Regular Gr33zi3's Avatar
    Join Date
    Oct 2016
    Location
    Fort McMurray
    Posts
    385
    Ive also had great experiences with IRG and they were more than helpful with my concerns

  8. #28
    CGN Regular GoodDoomguy's Avatar
    Join Date
    Jul 2015
    Posts
    333
    Ok I’ll be the first to say I’m glad this happened to you. Some people need to learn the hard way you are the perfect candidate. I’ve dealt with IRG a lot of times. Never had a problem.

    Quote Originally Posted by 1sikride View Post
    Bottom line it’s poor customer service.

    I paid them nearly 300$ to
    Reply to a couple emails.
    The gun is their property until I take delivery.

    And they talk to you like an idiot.
    First time customer, weird circumstances.

    Lol started paperwork...
    Get over yourselves.

    Slimey practice.

    I strongly advice anyone to avoid
    These losers at all costs.
    I will continue posting since
    She decided to “roast” me...
    Enjoy my free money

    Maybe I should go on Yelp next...

  9. #29
    CGN Regular Tommycanada's Avatar
    Join Date
    Jan 2012
    Location
    Eastern Canada
    Posts
    583
    Recently made my first IRG purchase. Very pleasant experience and they shipped fast.
    Couldn’t ask for more.

  10. #30
    Member
    Join Date
    Nov 2010
    Location
    Southern alberta
    Posts
    30
    Quote Originally Posted by 1sikride View Post
    Bottom line it’s poor customer service.

    I paid them nearly 300$ to
    Reply to a couple emails.
    The gun is their property until I take delivery.

    And they talk to you like an idiot.
    First time customer, weird circumstances.

    Lol started paperwork...
    Get over yourselves.

    Slimey practice.

    I strongly advice anyone to avoid
    These losers at all costs.
    I will continue posting since
    She decided to “roast” me...
    Enjoy my free money

    Maybe I should go on Yelp next...
    Easy Karen, wouldn't want you asking for the manager or anything


    It can't be slimey practice if they are upfront about restocking fees, and you agreed to pay it. You are upset Becuase you think you're special and deserve special treatment. Kinda seem like someone whos parents never told them no before.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •