Yeah I had to ship a scope back to Swarovski. They actually provided the shipping label so it was totally free. Ive sent enough Vortex crap in to realize warranties aren’t that great when you are dropping 40$ on shipping constantly.
It did however take months and it was like pulling teeth getting Evan to admit it wasnt holding zero.
I did eventually get the scope back and they did a great job.
Having said that, a Z5 is not built to be used as a range mule on a high powered rifle.