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Thread: Unreal

  1. #1
    Newbie
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    Nov 2019
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    Unreal

    Emailed then a question about a product one evening, and got a response the next morning at 6:45AM-ish, and the following emails replied to within minutes. Placed my order 10-15 minutes later, and by 7:30 I already got a shipment notification from Canada Post for the shipping label being created. Order packaged and ready in 30 minutes. Unreal, super happy and pleased. Couldn't ask for more, thanks to everybody at GBT! Give them all your monies.

  2. #2
    CGN frequent flyer btabin's Avatar
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    Jan 2017
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    Sounds like great customer service. Had a similar experience with another site sponsor. And of course I've had many a retailer never reply to emails.
    I suck at responding to PMs. Don't take it personally.

  3. #3
    Business Member Go_Big_Tactical's Avatar
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    Quote Originally Posted by TikkaCris View Post
    Emailed then a question about a product one evening, and got a response the next morning at 6:45AM-ish, and the following emails replied to within minutes. Placed my order 10-15 minutes later, and by 7:30 I already got a shipment notification from Canada Post for the shipping label being created. Order packaged and ready in 30 minutes. Unreal, super happy and pleased. Couldn't ask for more, thanks to everybody at GBT! Give them all your monies.
    Very welcome, thanks for the continued support TikkaCris!

  4. #4
    Uber Super GunNutz Dcm8's Avatar
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    Aug 2018
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    GBT is one of the best companies I’ve ever dealt with. He works tirelessly for his customers!

  5. #5
    Newbie
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    Jul 2018
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    I love dealing with GBT, and Tom has always been phenomenal with communication. I've been surprised at how quickly he responds to my inquiries that I send over at odd hours

  6. #6
    Uber Super GunNutz Dude in G.P.'s Avatar
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    Quote Originally Posted by Dcm8 View Post
    GBT is one of the best companies I’ve ever dealt with. He works tirelessly for his customers!
    Absolutely. In a country with varying degrees of customer service GBT has shown themselves to be ahead of the curve time and time again.
    Yep, it's like that.....

  7. #7
    Business Member Go_Big_Tactical's Avatar
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    Thanks for the kind words and support!

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