iiiuminatus
Member
- Location
- Edmonton
Not sure where else I could post this, so I’m doing it here. The information I will share may help another CGNer make a decision
On 2020-03-28 I made an order from Zahal, listed sponsor on this site, of two items. I made my decision to purchase from them over other retailers due to claims posted right beside the product “zahals golden stamp guarantee, lifetime guarantee, 14 day return, free shipping”.
Anyway, there was an issue with sizing, the pathing on their website led me to believe something was an M when in fact it was an L. Customer error, yeah. Retailer could’ve done a better job making sure that sizing was clear, yeah. No big deal. I emailed and explained the issue and was totally fine paying any shipping costs to replace or return and refund product. No reply. Tried calling any of the numbers available during Israel hours and Canadian briskness hours for a month, no reply.
I’m only out $4-500 so it’s no big deal and the product will make a fine gift to one of my larger friends, I just want you to know you probably won’t get so much as an automated email back if something you order needs service.
On 2020-03-28 I made an order from Zahal, listed sponsor on this site, of two items. I made my decision to purchase from them over other retailers due to claims posted right beside the product “zahals golden stamp guarantee, lifetime guarantee, 14 day return, free shipping”.
Anyway, there was an issue with sizing, the pathing on their website led me to believe something was an M when in fact it was an L. Customer error, yeah. Retailer could’ve done a better job making sure that sizing was clear, yeah. No big deal. I emailed and explained the issue and was totally fine paying any shipping costs to replace or return and refund product. No reply. Tried calling any of the numbers available during Israel hours and Canadian briskness hours for a month, no reply.
I’m only out $4-500 so it’s no big deal and the product will make a fine gift to one of my larger friends, I just want you to know you probably won’t get so much as an automated email back if something you order needs service.