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Thread: SJ hardware not answering emails or phone calls

  1. #11
    CGN Regular
    Join Date
    Sep 2016
    Location
    Calgary
    Posts
    520
    I've purchased many things from Simon at S&J over the years and been very happy each time. Excellent firm.

  2. #12
    Member
    Join Date
    Aug 2019
    Location
    Toronto
    Posts
    61
    Weird, I've had a solid experience with S&J. Bought a gun and told them to hole onto it for about a week or two until I got back home. They did so willingly and were quick to reply even when I got a notification that the item shipped to early (only the shipping label was created, wasn't shipped out). Great guys to deal with in my experience

  3. #13
    Member
    Join Date
    Nov 2014
    Posts
    90
    Well sadly some dealers are better stay away from. I did buy ( well payed for it) +2 extension from CDN Gunworx. That was on December 11/2019. I did call after month and he didn’t even have it in stock. I called month after and nothing, same month after that. Month after that I did send a massage to ship it or return the money. Over 100 bucks gone a lesson learned. Why would I ever want to have anything to do with them. I never did hear from him to this day.

  4. #14
    CGN Regular
    Join Date
    Feb 2018
    Location
    Halifax
    Posts
    173
    Dealt with these guys a few times and every time they went above and beyond highly recommend them, you’ll get your order, everyone is having hard times right now

  5. #15
    CGN Regular
    Join Date
    Jul 2018
    Posts
    210
    Great when they ship everything. Near impossible getting ahold of someone if you are missing an item. Sent 3-4 emails no response over the 2 months

  6. #16
    Super GunNutz 9mmGunGuy's Avatar
    Join Date
    Jun 2013
    Location
    S. Ontario
    Posts
    3,953
    Quote Originally Posted by Bushbum4.0 View Post
    I ordered a jumbo safety from s&j over a month ago. I've called, i've emailed, order just says "processing"
    Anybody have any ideas? I ordered several parts from other companies at the same time. They all came weeks ago.
    Panic! Panic!
    Yes, shipping and replies are longer during the Covid-19 pandemic.
    CSSA/CCFR MemberAn unjust law, is no law at all.Martin Luther (1483-1546)
    There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest. Elie Wiesel

  7. #17
    CGN Regular danastles's Avatar
    Join Date
    Jan 2009
    Posts
    271
    Ordered some items this week and they arrived in two days.

  8. #18
    Pound of Fire
    Super Moderator
    Jay's Avatar
    Join Date
    Mar 2004
    Location
    Ottawa, Ontario
    Posts
    15,183
    Patience & understanding folks.

    S&J enabled me to finish a project & was clear on timelines re: production & shipping.

    Simon came through as promised & I'm happy.

    Cheers
    Jay
    Wing Nut

    "No man shall ever be debarred the use of arms. The strongest reason for the people to retain the right to keep and bear arms is, as a last resort, to protect themselves against tyranny in government." Thomas Jefferson.

  9. #19
    Super GunNutz GreenBob's Avatar
    Join Date
    Oct 2010
    Location
    CGN
    Posts
    5,900
    Quote Originally Posted by bfiles View Post
    Simon is a stand up guy and I have never had problems.

    He is very busy right now and does have some health issues so I wouldnt be too worried about getting scammed or anything


    The service is bit lax ever since his health issues BUT you will get your part or he will make it right.

    No need to run to your credit card immediately - you got 90 days.

    Keep us posted how it turns out...cheers.
    BE PREPARED - Noah didn't build the Ark when it was raining!
    _________________________


  10. #20
    CGN Regular
    Join Date
    Sep 2016
    Location
    Calgary
    Posts
    520
    "Go elsewhere, very unreliable business. Always a excuse for poor service."

    That has not been my experience. I've always been very happy with both service and pricing. The only difficulty I've had is that when I get the product, I end up buying another one from him and putting another hole in my credit card.

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