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Thread: Tenda Customer Service Experience

  1. #11
    CGN Regular
    Join Date
    Mar 2004
    Location
    Northern BC
    Posts
    138
    I've done half dozen orders to BC, great sales, no issues thus far,
    .

  2. #12
    Newbie Psyire's Avatar
    Join Date
    Feb 2015
    Location
    Alberta
    Posts
    25
    I ordered a Carbine in the past and it went on sale a week later. They gave me a credit towards my next purchase. A+

    I have had zero issues and have made multiple orders.

  3. #13
    CGN frequent flyer
    Join Date
    Sep 2018
    Posts
    1,155
    Why is this the only company that this seems to happen to ?

  4. #14
    Newbie pete64's Avatar
    Join Date
    Dec 2004
    Posts
    13
    well my dealings with tenda over a restricted firearm is a real let down.aparently they cannot find the att to ship!i got my firearms registration certificate on 2020/07/14..called cfo today and
    they are saying all documentation has been sent to tenda!thinking of calling cfo and telling them guns missing and report stolen since i dont have it in my possesion

  5. #15
    Member Sidhuman's Avatar
    Join Date
    Feb 2020
    Location
    Fraser Valley, BC
    Posts
    55
    Another good thing about Tenda is that they don't delete any negative review here.
    I had bad experience with SFRC. My negative feedback was deleted and any negative comment on their thread gets deleted.

  6. #16
    CGN Ultra frequent flyer FLYBYU44's Avatar
    Join Date
    Jul 2007
    Location
    Saskatoon, Saskatchewan
    Posts
    2,396
    I had a really horrible experience my first two times ordering. Just a complete gongshow, but they did correct things eventually. Swore I would never order again, and they had a CZ rifle on their site for a fraction of the cost it was anywhere else. I bite the bullet so to speak and it was a really great experience. The gun arrived in good shape and very quickly.
    I like guns....

  7. #17
    CGN Regular
    Join Date
    Nov 2019
    Location
    Rural Alberta
    Posts
    649
    Very mixed customer service. Most of the time, I don't get an email response whatsoever but to be fair, perhaps things have changed since I stopped buying from them last year.

  8. #18
    CGN frequent flyer
    Join Date
    Sep 2018
    Posts
    1,155
    I guess... I haven’t had that experience personally, but they do seem to get a lot of out of the blue “they’re great” reviews. I guess it’s oretty much a mixed bag, maybe employee turnover or whatever.
    Last edited by Super Mario; 08-13-2020 at 04:03 PM.

  9. #19
    BANNED
    Join Date
    Dec 2012
    Location
    way ahead of you
    Posts
    5,781
    Just got my ammo shipment from them today.

    Great selection, great prices, one of the vendors that I'm always happy to see post something.

  10. #20
    CGN Regular
    Join Date
    Oct 2015
    Location
    Ontario, Canada
    Posts
    457
    Haven't had a problem with Tenda for the few times I've ordered through them. Canpar on the other hand don't know their ass from a hold in the ground.

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