Results 1 to 10 of 10

Thread: Does your shipping include signature?? And do you respond to emails!?

  1. #1
    CGN Ultra frequent flyer CobraGT's Avatar
    Join Date
    Apr 2004
    Location
    The rainy part of BC
    Posts
    3,800

    Does your shipping include signature?? And do you respond to emails!?

    I've ordered from you many times over the years without an issue, but my latest order seems to have vanished.... Canada Post tracking shows it was delivered last week, but no sign of it. No response to my two emails to you about it. Pretty sure it was stolen from my front steps, and getting increasingly annoyed at not knowing whether or not I'm screwed. What gives with the lack or response from you guys??
    The right to buy weapons is the right to be free Barbarus hic ego sum, quia non intelligor illis
    EE Ads: Insurance is NOT included on any agreed "shipped" price!
    I take no responsibility for an EE item once it has been shipped.

  2. #2
    Newbie Torontofirearms's Avatar
    Join Date
    Jul 2020
    Location
    GTA
    Posts
    20
    Quote Originally Posted by CobraGT View Post
    I've ordered from you many times over the years without an issue, but my latest order seems to have vanished.... Canada Post tracking shows it was delivered last week, but no sign of it. No response to my two emails to you about it. Pretty sure it was stolen from my front steps, and getting increasingly annoyed at not knowing whether or not I'm screwed. What gives with the lack or response from you guys??
    They've always come correct. If you think it's been stolen from your steps try calling Canada Post. TNA has no control over step theft. Give them some more time, they will answer.

  3. #3
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    1,548
    Hi Cobra,
    I am sorry to read the package was not there, and I apologize for not replying yet. We will take care of this for you. You will get an email with detail today before 3:00 pm ET.
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  4. #4
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    1,548
    Quote Originally Posted by CobraGT View Post
    I've ordered from you many times over the years without an issue, but my latest order seems to have vanished.... Canada Post tracking shows it was delivered last week, but no sign of it. No response to my two emails to you about it. Pretty sure it was stolen from my front steps, and getting increasingly annoyed at not knowing whether or not I'm screwed. What gives with the lack or response from you guys??
    I will have someone get in touch with you shortly after contacting Canada Post to launch an investigation. Sorry for the delay
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  5. #5
    CGN Ultra frequent flyer CobraGT's Avatar
    Join Date
    Apr 2004
    Location
    The rainy part of BC
    Posts
    3,800
    Thanks. Appreciate the quick response here.
    The right to buy weapons is the right to be free Barbarus hic ego sum, quia non intelligor illis
    EE Ads: Insurance is NOT included on any agreed "shipped" price!
    I take no responsibility for an EE item once it has been shipped.

  6. #6
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    1,548
    Looks like two staff people jumped on it, or we have poor short-term memory. Email sent
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  7. #7
    CGN Ultra frequent flyer CobraGT's Avatar
    Join Date
    Apr 2004
    Location
    The rainy part of BC
    Posts
    3,800
    Quote Originally Posted by True North Arms Corp View Post
    Looks like two staff people jumped on it, or we have poor short-term memory. Email sent
    Thanks, got the email. Feel free to delete the thread.
    The right to buy weapons is the right to be free Barbarus hic ego sum, quia non intelligor illis
    EE Ads: Insurance is NOT included on any agreed "shipped" price!
    I take no responsibility for an EE item once it has been shipped.

  8. #8
    CGN Regular Davidkjs1's Avatar
    Join Date
    Apr 2014
    Location
    Martensville
    Posts
    115
    Just a heads up Canada post does not guarantee signature required parcels will actually need to be signed for due to covid. It is at the post carriers discretion if they are comfortable with it

  9. #9
    CGN Regular GolfSix's Avatar
    Join Date
    Nov 2010
    Location
    Left Coast
    Posts
    137
    Quote Originally Posted by Davidkjs1 View Post
    Just a heads up Canada post does not guarantee signature required parcels will actually need to be signed for due to covid. It is at the post carriers discretion if they are comfortable with it
    Not just Canada Post, I ordered a rifle from another site sponsor, shipped UPS, signature required. UPS left it at the back of my garage in the lane way, no signature collected and no attempt to come around front and knock or ring the bell. Glad my gun didn't get scooped up by a porch pirate.....
    CCFR

  10. #10
    CGN Regular Helka's Avatar
    Join Date
    Oct 2017
    Location
    Guelph,ON
    Posts
    754
    I haven’t been a victim to porch pirates but I did invest in Blink camera system. Also I had a package dropped off by UPS signature required and they left it on the porch. Lucky for the camera I saw it there and was able to get it into the house.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •