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Thread: Long wait for request for return

  1. #1
    CGN Regular spyderchop's Avatar
    Join Date
    May 2014
    Location
    Langley
    Posts
    432

    Long wait for request for return

    Hello,

    Submitted paperwork and receipt to receive a number to return a faulty magpul mag and have been waiting over a week for any response, have left message with no response...Is this normal?

    Thx Taylor

  2. #2
    Expired Industry Member
    Join Date
    Jan 2015
    Posts
    734
    Hi Taylor,

    Did you call order email?

    I know our Customer Service team has been working really hard to stay on top of things however they had some staff out on vacation and sick recently as well as facing a huge increase in questions and emails due to covid.

  3. #3
    CGN Regular spyderchop's Avatar
    Join Date
    May 2014
    Location
    Langley
    Posts
    432
    Got my return number today. Thx for your reply

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