This is unfortunate. I've been lucky with my purchases and haven't needed any warranty service at all from any manufacturer. Of course it can happen with anything. There seems to be quite a few people here with similar problems with the aforementioned gunsmith. At the moment, while there are some Henry rifles I have been considering, I don't really want to take the risk of that much aggravation if something needs repair. I look forward to seeing if any of this can be resolved. In particular, the bubba job on that front sight is troubling.