Jpwoody
New member
- Location
- The Prairies
Hi Henry Repeating Arms,
Welcome to CGN! Myself, and many of my friends are big fans of your rifles and shotguns! The addition of traditional style, quality built firearms has been a boon to hunting and target shooting in Canada. Beyond this, your lifelong guarantee provides some real peace of mind when deciding on making an investment into one of your products.
Unfortunately, I've had to use this guarantee. My H010 45-70 suffers from some of the flaws common to the first production run of that model (occasional lock-up issues, low point of impact). I sent the rifle in for warranty work to your Canadian affiliate (Grech Outdoors). The work took a while and when I phoned for an update, I wasn't given any info. This is fine as long as the work is good. Shops are busy places and parts can take awhile to show up in Canada (I've heard far worse stories from people waiting on parts for other brands). When the rifle showed back up (completely unexpectedly) I found that the lock-up issue seemed to have been solved. I had kind of expected the point of impact issue to be handled by the smith updating the rifle from the barrel band sight to the separate front sight and magazine-barrel spacer that the newer H010s have. However, the smith's solution to the sight issue was to grind an uneven chunk off of the front sight and splash some bluing agent over the stump. Aesthetically, this left a lot to be desired on an otherwise very handsome rifle. I could have lived with this if it resolved the accuracy issue. Unfortunately, while the fix had brought up the POI, the rifle was still hitting consistently quite low (~6 inches low at 50 yards with the rear sight at max elevation) with a variety of ammunition.
So now I've got a rifle with an ugly front sight that still shoots low. (Pics of the front sight here: https://imgur.com/a/T3SwRnf)
Any recommendations? I'm hesitant to send the rifle back to Ontario. Shipping isn't cheap, and every round trip risks damaging the rifle. One alternative would be to send the barrel band to Skinner Sights to have it dovetailed for a new sight. That would involve sending the band into the US and back which risks it being lost, or confiscated by an overzealous customs agent, and would then mean I have a useless rifle, and no clear way to get a new barrel band in Canada. I could just put an optic on it, but I like the way it looks with iron sights, and seems to be a solution to a problem that shouldn't exist in the first place.
tl;dr A factory issue was turned into a cosmetic issue without fixing the actual problem by Henry's Canadian warranty provider - and I am unsure of what to do about it.
Maybe we can use this thread for other people who have had similar issues with Henry's warranty in Canada.
Welcome to CGN! Myself, and many of my friends are big fans of your rifles and shotguns! The addition of traditional style, quality built firearms has been a boon to hunting and target shooting in Canada. Beyond this, your lifelong guarantee provides some real peace of mind when deciding on making an investment into one of your products.
Unfortunately, I've had to use this guarantee. My H010 45-70 suffers from some of the flaws common to the first production run of that model (occasional lock-up issues, low point of impact). I sent the rifle in for warranty work to your Canadian affiliate (Grech Outdoors). The work took a while and when I phoned for an update, I wasn't given any info. This is fine as long as the work is good. Shops are busy places and parts can take awhile to show up in Canada (I've heard far worse stories from people waiting on parts for other brands). When the rifle showed back up (completely unexpectedly) I found that the lock-up issue seemed to have been solved. I had kind of expected the point of impact issue to be handled by the smith updating the rifle from the barrel band sight to the separate front sight and magazine-barrel spacer that the newer H010s have. However, the smith's solution to the sight issue was to grind an uneven chunk off of the front sight and splash some bluing agent over the stump. Aesthetically, this left a lot to be desired on an otherwise very handsome rifle. I could have lived with this if it resolved the accuracy issue. Unfortunately, while the fix had brought up the POI, the rifle was still hitting consistently quite low (~6 inches low at 50 yards with the rear sight at max elevation) with a variety of ammunition.
So now I've got a rifle with an ugly front sight that still shoots low. (Pics of the front sight here: https://imgur.com/a/T3SwRnf)
Any recommendations? I'm hesitant to send the rifle back to Ontario. Shipping isn't cheap, and every round trip risks damaging the rifle. One alternative would be to send the barrel band to Skinner Sights to have it dovetailed for a new sight. That would involve sending the band into the US and back which risks it being lost, or confiscated by an overzealous customs agent, and would then mean I have a useless rifle, and no clear way to get a new barrel band in Canada. I could just put an optic on it, but I like the way it looks with iron sights, and seems to be a solution to a problem that shouldn't exist in the first place.
tl;dr A factory issue was turned into a cosmetic issue without fixing the actual problem by Henry's Canadian warranty provider - and I am unsure of what to do about it.
Maybe we can use this thread for other people who have had similar issues with Henry's warranty in Canada.