I put in an order for a couple of Xmas gifts with SFRC. One item, a knife was actually out of stock when it showed a couple in stock on the website. They contacted me by email, apologized for the error and quickly arranged for a replacement item for the order.

The order arrived quickly and when I opened it up they included an SFRC camo hat, Glock lanyard and patch to make up for the error.

The order wasn’t huge and the error was really not a big deal but the way this was handled was outstanding. This type of great customer service is really rare these days and is really appreciated. I’ve been buying at SFRC for years and will definitely keep going there!

Thanks SFRC!!