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Thread: Answering phones.......?

  1. #1
    CGN frequent flyer eltorro's Avatar
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    Answering phones.......?

    I've only had great dealings with TradeEx. Not just good. Great!
    Tried calling for the last month and a half, maybe two.... left messages and nothing.
    Did something happen? Have some questions regarding a couple of products and had to go a different route because there was never anyone replying or calling back.
    Now I want to but something but again, nobody to answer a simple question.
    What would you do?
    Last edited by eltorro; 01-10-2021 at 11:17 PM.

  2. #2
    CGN Regular mctrigger's Avatar
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    Pretty sure they are in the middle of a downsizing operation. Maybe short handed? I emailed them about a month ago and had a reply quickly. I feel like the dealers are going through a real $h!t storm, between lack of Product supply and a overwhelming demand. Tradex has some great stuff and they certainly are a unique business with some rarity’s in their inventory. Maybe drop them a email if you haven’t already.

  3. #3
    GunNutz murph83's Avatar
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    I have also heard that tredeex is downsizing. Aside from that, it doesnt surprise me that dealers are not rushing to answer the phone..pandemic, short staffed, and a crazy demand for supply. I would bet that in some cases some dealers are having a hard time keeping up. We are navigating uncharted waters in society right now, big deep breath..patience!
    Liberal party of Canada- Useless since 1867

  4. #4
    Super GunNutz medvedqc's Avatar
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    i spoke with Anthony last week after an exchange of email. they re busy for sure but they re not hiding.

  5. #5
    CGN frequent flyer eltorro's Avatar
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    I insisted and am happy to have done so. Problem solved and they are busy indeed.

  6. #6
    Super GunNutz 84fuegoturbo's Avatar
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    Maybe they took some time off for Christmas? I have had nothing but great service from them.

  7. #7
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    Quote Originally Posted by mctrigger View Post
    Pretty sure they are in the middle of a downsizing operation. Maybe short handed? I emailed them about a month ago and had a reply quickly. I feel like the dealers are going through a real $h!t storm, between lack of Product supply and a overwhelming demand. Tradex has some great stuff and they certainly are a unique business with some rarity’s in their inventory. Maybe drop them a email if you haven’t already.
    I’m not sure what’s going on there but I received two stocks that were clearly insellable to anyone with eyes and I have to pay the postage back. I was going to just exchange them but after a conversation I’ll just return them and deal elsewhere. Something must be going on.

  8. #8
    Super GunNutz Gr33zi3's Avatar
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    I returned a revolver to them, a commercial, non registered 8mm French Lebel they sold as antique that wasnt antique. Couldnt get it verified because it was missing letter prefix on serial, etc. I didnt learn this until a year or 2 later when I tried to sell it. I informed Tradeex... Was told id get a refund -20% stockin fee. Sent the gun back. The refund? It never came lol

    I moved on from them.

  9. #9
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    Quote Originally Posted by Gr33zi3 View Post
    I returned a revolver to them, a commercial, non registered 8mm French Lebel they sold as antique that wasnt antique. Couldnt get it verified because it was missing letter prefix on serial, etc. I didnt learn this until a year or 2 later when I tried to sell it. I informed Tradeex... Was told id get a refund -20% stockin fee. Sent the gun back. The refund? It never came lol

    I moved on from them.
    That’s the impression that I got from my recent dealings with them. I was disappointed, some good guys that I shoot with swore by them.

  10. #10
    Super GunNutz Gr33zi3's Avatar
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    Quote Originally Posted by Super Mario View Post
    That’s the impression that I got from my recent dealings with them. I was disappointed, some good guys that I shoot with swore by them.
    Yeah. Seems with the downsizing it all went downhill imo.

    Im very thankful I never had the revolver out, let alone if I got stopped with it.

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