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Thread: Answering phones.......?

  1. #11
    Contributing Dealer aacollectible's Avatar
    Join Date
    Mar 2004
    Location
    the other side of the river
    Posts
    503
    Quote Originally Posted by Gr33zi3 View Post
    I returned a revolver to them, a commercial, non registered 8mm French Lebel they sold as antique that wasnt antique. Couldnt get it verified because it was missing letter prefix on serial, etc. I didnt learn this until a year or 2 later when I tried to sell it. I informed Tradeex... Was told id get a refund -20% stockin fee. Sent the gun back. The refund? It never came lol

    I moved on from them.
    Dear Bruce,
    I am actually glad that you posted so that this can finally get settled. Also please allow me to point out the following for clarification:

    -the Antique revolver with holster was purchased in August of 2017
    - October 2019, you mentioned your concern of not being able to have it verified, and wished to return it.
    - Feb 4, 2020, we received the returned Antique revolver, but without the holster.
    -We issued a check on Feb 26th with restocking fees due to the time lapse and missing holster and mailed it out to you. The check/envelope was later returned with a yellow return to sender sticker from Canada post (moved / unknown). We still have he envelope here for your reference. In case of doubt I can gladly take a picture of it and send it to you.

    -I am now discovering that you have different addresses on file: May I suggest contacting Linda in accounting so that the payment can get re-directed to the proper address.

    -FYI: when the revolver came back, I had it verified by an RCMP firearms tech, who confirmed the antique status on it.

    Clearly we are both at fault here for lack of communication and lack of follow up.

    Sincerely, Anthony
    Importer/distributor of firearms, parts and accessories.

    Lifetime CSSA Member
    Lifetime SCI member

    www.tradeexcanada.com

    tradeex@bellnet.ca

    Toll Free: 1-866-635-2829


    -Importer of Military Surplus, Used Sporting rifles and shotguns and much more...

  2. #12
    GunNutz
    Join Date
    May 2018
    Location
    Edmonton
    Posts
    244
    lol. i love it when the full story is told.
    ΜΟΛΩΝ ΛΑΒΕ

  3. #13
    CGN Ultra frequent flyer Can-down's Avatar
    Join Date
    Apr 2005
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    B.C.
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    19,547
    Quote Originally Posted by Ryang5177 View Post
    lol. i love it when the full story is told.
    3 sides to every story.....
    Our Government trusts rivets more then law abiding gun owners.

    WTB CZ Ghost Ring Sights!
    https://www.canadiangunnutz.com/forum/showthread.php/2180331-Factory-CZ-Scorpion-sights

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