Buying experience at Tenda

mbogo3 said:
Received my order today prompt shipping ........the only issue was someone put the UPS shipping labels on the bottom of the boxes so the ammo was carried upside down and the pkg damaged .Fortunately only 2 bricks of 500 .22 in two separate boxes busted open leaving loose ammo everywhere.Could have been worse and had to count 5000 shells and re-box them.In the future labels should go on the top side of the boxes.
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that is a cheapskate problem!!

Next time order the box of 5k.
 
First and last time I will ever be spending money with Tenda. Hollow promises and run around BS is all I experienced with them. Time after time after time I was promised I would get a call back in regards to my order which was lost. It never happened and they couldn't care less.
 
I'll agree they are very slow, I get orders from Australia and Europe faster than I get from them. 6 days now and still processing, It's a good thing I never ran my business like this as I probably wouldn't be well off and retired.
 
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cerebral_bore said:
Has anyone been able to pay with Amex online or in store?

Reading conflicting info on here and from what I’ve been told talking to a CSR there.
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I can confirm I have used Amex twice at Tenda online - once in May and in June of this year. I haven't tried since.

Was pretty surprised since AMEX is not widely accepted at as many retailers as it used to be (I have noticed many places have stuck with VISA/Mastercard only, whereas years ago it seemed like there were more incidences of AMEX being accepted).

But I am looking at my statement here on my other screen and can see the Tenda charges - both times for ordering ammo online, in which I later picked up in store/curbside.
 
The only problem I ran into wasn't so much with Tenda but with UPS. apparently my postal code is no longer a valid drop of point for UPS so I had to cancel my last order of ammo because Tenda could not ship the ammo. They credit my credit card and later informed me that they are now set up to use Purilator. We'll see how tht goes. Just waiting for their next sale on Ammo.
 
1oldfart said:
The only problem I ran into wasn't so much with Tenda but with UPS. apparently my postal code is no longer a valid drop of point for UPS so I had to cancel my last order of ammo because Tenda could not ship the ammo. They credit my credit card and later informed me that they are now set up to use Purilator. We'll see how tht goes. Just waiting for their next sale on Ammo.
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I just ordered ammo from them and was charged $35 shipping via UPS. There was no choice. Same ammo from another sponsor who just posted an ammo sale was $25 extra for shipping from an unspecified shipper.
 
I have bought from Tenda many times. One order every few months. Shipping was always a little slow but I knew that, so no big deal.

My last order showed up a month after I ordered it. Problem was is was missing 1500 bullets. Only 2 boxes of primers showed up. Now 10 emails deep I have been told to just reorder and basically eat the cost of the 1500 bullets myself. I thought Tenda was great for the first 15 orders.

But be aware when there is a problem they are no help at all and you will be out your hard earned money. Buy elsewhere even if they are a few dollars more, poor customer service.
 
The woman behind the gun counter was very knowledgeable when I was there.

They also let me return an opened sale item 14 days later even though I had to return it due to my own ignorance.

They did make sure I was within my return/refund timeframe which I believe was 14 days.
 
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