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Thread: Slowed down ammo/firearms order processing due to RCMP portal issues

  1. #1
    Business Member Tesro Inc's Avatar
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    Slowed down ammo/firearms order processing due to RCMP portal issues

    Hey guys,
    just wanted to give you heads up that RCMP Business Web Services that we usually use to check PALs has been having issues for past few weeks so have to resort to alternative methods of verifying customers PALs for purchases that require them.
    Order are still going out, it is just that this adds a lot of overhead and potential back and forth with customers.
    Thank you again for your support and patience.
    They promised to have this fixed soon. Fingers crossed.
    Have a great rest of the weekend!
    Tesro Inc
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  2. #2
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    Hey sorry not the right post for this but, totally forgot you carry them. Those XXL under bed safes, any ballpark on shipping costs to Ontario???

    Very interested!
    Hearts and Minds; Two best places to shoot
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  3. #3
    Business Member Tesro Inc's Avatar
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    Quote Originally Posted by Foxer2373 View Post
    Hey sorry not the right post for this but, totally forgot you carry them. Those XXL under bed safes, any ballpark on shipping costs to Ontario???

    Very interested!
    PM us for the shipping quote, they fall just out of the weight level for the parcel shipment so they have to go out by Day and Ross and shipping varies depending on location even within the province.
    Tesro Inc
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  4. #4
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    I’m assuming if you haven’t contacted customers, you already have the info you need?
    Semper Fi

  5. #5
    Business Member Tesro Inc's Avatar
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    Quote Originally Posted by emerson View Post
    I’m assuming if you haven’t contacted customers, you already have the info you need?
    We are working though it. If I am to guess the name, I think your order is already labelled.
    Tesro Inc
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  6. #6
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    Quote Originally Posted by Tesro Inc View Post
    We are working though it. If I am to guess the name, I think your order is already labelled.
    I think you are guessing right. Thank you sir.
    Semper Fi

  7. #7
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    Duo, zoom, FaceTime, skype! Just like face to face, you can see the buyer and their card together etc. Same as a walk in, quick and easy!

    " Those who hammer their swords into plowshares, will Plow for those who do not".

  8. #8
    Business Member Tesro Inc's Avatar
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    I think we managed to take care of all of them so far...once we get though the Firearms Business Service folks are nice to deal with, and it is not that we do not like to talk to them just takes a lot of time.
    Tesro Inc
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    Located in Ottawa Ontario - Contact us at info@tesro.ca for questions, appointments and order pick-ups
    www.tesro.ca
    facebook/tesroca
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  9. #9
    Business Member Tesro Inc's Avatar
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    Hey guys,
    portal is down again and now they are not even answering the call so we will keep trying both.
    So ammo shipments and transfers initiations will might be slower.
    Lets hope it is just a temporary glitch.
    Tesro Inc
    Site Sponsor
    Located in Ottawa Ontario - Contact us at info@tesro.ca for questions, appointments and order pick-ups
    www.tesro.ca
    facebook/tesroca
    instagram.com/tesrocanada

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