Originally Posted by
theED
Hello,
I have been a member and supporter of your insurance service for two years.
This year when I submitted my policy renewal online, the result was: we will contact you in order to finalize your policy renewal.
I am still waiting since !!!
I have never have any issue nor claim of any kind. I am a respectful worker and gun owner and I always pay all my bills and taxes.
My question is : Are you that successful that you finally do not see the point to spare 2 minutes of your time to keep your clients ?
Maybe poor management or simply an honest mistake ?
Once again I am nothing but disappointed especially because I always supported your idea and business.
Not cool Capri, really not cool
Ed