Firearm Insurance Membership

[theED]

Hello,

I have been a member and supporter of your insurance service for two years.
This year when I submitted my policy renewal online, the result was: we will contact you in order to finalize your policy renewal.
I am still waiting since !!!

I have never have any issue nor claim of any kind. I am a respectful worker and gun owner and I always pay all my bills and taxes.

My question is : Are you that successful that you finally do not see the point to spare 2 minutes of your time to keep your clients ?

Maybe poor management or simply an honest mistake ?

Once again I am nothing but disappointed especially because I always supported your idea and business.

Not cool Capri, really not cool

Ed

[sixgun1]

I’d drop you as a policy holder just for that attitude.

[Trapanese]

Hello,

I have been a member and supporter of your insurance service for two years.
This year when I submitted my policy renewal online, the result was: we will contact you in order to finalize your policy renewal.
I am still waiting since !!!

I have never have any issue nor claim of any kind. I am a respectful worker and gun owner and I always pay all my bills and taxes.

My question is : Are you that successful that you finally do not see the point to spare 2 minutes of your time to keep your clients ?

Maybe poor management or simply an honest mistake ?

Once again I am nothing but disappointed especially because I always supported your idea and business.

Not cool Capri, really not cool

Ed

No business needs clients like you who think they are above everyone else.

[theED]

Hello Guys,

No need to flame up gentlemen !

There is probably a slight misunderstanding in here or I didn't expressed myself correctly but anyway, thanks for your inputs.

I would have loved getting a point of contact from Capri though, in order to simply renew my membership !

[ted_dent]

Hello Guys,

No need to flame up gentlemen !

There is probably a slight misunderstanding in here or I didn't expressed myself correctly but anyway, thanks for your inputs.

I would have loved getting a point of contact from Capri though, in order to simply renew my membership !

Here's their contact info. Toll free, no charge.
1 800 670 1877

[hsatimmy]

You know they're human beings right? And it's covid? Relax


If you're this concerned insurance isn't your worry

[theED]

Hello Ted,

Thank you sir.

I had this number already and called them but for unknown reason, when you live in Quebec I think they subcontract their business without any follow up from the local contractor (very common in Quebec to be honest).

[9.3 Hunter]

ridiculous - felt compelled to share that.

solve + resolve your issue(s), take control of your destiny = happiness, contentment, lower blood pressure, happy life - happy wife = happy you

[Gr33zi3]

Buddy from BC Zack? Has called me 2 years in a row now to remember to renew my policy. He's been great.

Not sure about subcontracting in Quebec but that does sound unfortunate

[Capri Insurance]

Hello,

I have been a member and supporter of your insurance service for two years.
This year when I submitted my policy renewal online, the result was: we will contact you in order to finalize your policy renewal.
I am still waiting since !!!

I have never have any issue nor claim of any kind. I am a respectful worker and gun owner and I always pay all my bills and taxes.

My question is : Are you that successful that you finally do not see the point to spare 2 minutes of your time to keep your clients ?

Maybe poor management or simply an honest mistake ?

Once again I am nothing but disappointed especially because I always supported your idea and business.

Not cool Capri, really not cool

Ed

Hi theED, give me a call at 250.869.3987 and I can have a look. Ill need your info in order to look you up. I like to think Im pretty on top of talking to everyone so hopefully we can chalk this one up to an honest miss.

Talk to you soon,

-Zach