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Thread: Is anyone else having problems with Jo brook in Manitoba?

  1. #1
    CGN Ultra frequent flyer mg4201's Avatar
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    Is anyone else having problems with Jo brook in Manitoba?

    I ordered and paid for an item on may 15. It is now May 26 and it still not been shipped. I have called, emailed and sent a facebook message. the email and facebook message were completely ignored. I keep getting told " it will ship any day now". Seeing as they already have my money I feel that this is fraud. Has anyone else had this issue with Jo brook outdoors in Brandon Manitoba?
    It is better to live one day as a lion, and die than to live one thousand years as a lamb.

  2. #2
    CGN Regular Andronicus's Avatar
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    Did the webpage indicate that the item was in stock? Do there shipping details indicate a once a week shipping system or something? I guess I'd call again and see what is up. May 15 is a while ago. Your credit card won't do anything as far as a charge back for a while yet. I guess in the end, if nothing happens, that would work. Are you taking notes on each interaction?
    CCFR Member

  3. #3
    CGN Ultra frequent flyer FLHTCUI's Avatar
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    Quote Originally Posted by Andronicus View Post
    Did the webpage indicate that the item was in stock? Do there shipping details indicate a once a week shipping system or something? I guess I'd call again and see what is up. May 15 is a while ago. Your credit card won't do anything as far as a charge back for a while yet. I guess in the end, if nothing happens, that would work. Are you taking notes on each interaction?
    Been eight business days or eleven calendar days...
    Op, call you CC and cancel the charges.
    They might be having staff issues with the alleged COVID situation in Manitoba.
    Regards,
    Rob
    Infantryman Terry J Street,2nd Battalion, PPCLI, Shilo, Man. EOT, April 4 2008 Panjwayi District Afghanistan,Constable Jimmy Ng,RCMP EOW,Sunday, September 15, 2002

  4. #4
    Uber Super GunNutz
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    Their AD says they're down to 10% of building capacity but still open.

    Could be they've got Covid issues, with the recent uptick in Manitoba?

    I got some stuff from them about a week ago and it only took a week from when I placed the order online.
    A VOTE FOR MAX WAS DEFINITELY A VOTE FOR TRUDEAU

  5. #5
    CGN Ultra frequent flyer BattleRife's Avatar
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    While I didn't have that issue, I did have other problems with both the orders I ever placed with Jo Brook. I avoid them now.
    --BattleRife

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  6. #6
    CGN Regular luckythirteen's Avatar
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    I did too, tried to make a purchase back in mid April - took a week to establish communication, about another 2 weeks to ship. I just received the order in Canada Post yesterday. 6 weeks.
    Remember mail in orders? Reminded me of that.

  7. #7
    Sponsoring Business
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    Your purchase with our ecom is processed with a third party provider. Your payment came up as fraudulent and the funds have been withheld from us until yesterday. We provided you with your tracking number if there is anything else we can do for you please just ask. We appreciate your business, and please speak with your financial institution with regards to your fraudulently flagged account.

    JB
    Last edited by JoBrook Firearms; 05-26-2021 at 09:09 PM. Reason: It was to raw

  8. #8
    GunNutz marshall's Avatar
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    Quote Originally Posted by JoBrook Firearms View Post
    Your purchase with our ecom is processed with a third party provider. Your payment came up as fraudulent and the funds have been withheld from us until yesterday. We provided you with your tracking number if there is anything else we can do for you please just ask. We appreciate your business, and please speak with your financial institution with regards to your fraudulently flagged account.

    JB
    I could see that being a huge problem with a order.

  9. #9
    CGN Ultra frequent flyer tigrr's Avatar
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    Huh MG it seems the BS was in your court.
    The challenge of retirement is how to spend time without spending money.
    Remember, it's not what you did once, but what you can do on demand that counts. Fr. Frog
    Look around is there someone you can introduce to shooting because that’s the only way we will buck the anti gun trend sweeping Canada! "tigrr 2006"

  10. #10
    Newbie
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    Hey JoBrook Firearms.......you guys are a Class Act!!.............

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