Originally Posted by
Dlask Arms
Sorry brother, wrong complaint department, haha.
Unfortunately the urban myth of 'just send it lettermail' still persists in today's day and age. Years ago CP made a go / no-go gauge board and gave one to every post office across the land. This gauge slot is 2mm thick and any letter that can fit through can get a simple stamp and off it goes. However, if your letter does not fit through the slot then it needs to go with tracking as though it's a parcel. In fact they don't discriminate from a 'thick' envelope up to a small box weighing .75 kg. All the same service, all the same price.
These screws have heads that are .200" wide. 2mm is .080". Hence the screw will not fit through the 'Go' gauge and they will need to be sent as a parcel. This is not our choice, believe me. I answer emails daily about this and have to give everyone I reply to the same answer I have posted here. Everyone that works here are also consumers and forced to pay when we mail order things. It sucks, I get it.
It's Canada Post, not us, that dictates shipping costs.