Completely agree. From personal experience i had an issue with my Kimber TLE RLII as diagnosed by LV. Sent the slide directly to Kimber in the US and they returned my slide, brand new in 5wks. I later had an issue with Kimbers SIS model and sent it to the warranty center (as directed by Kimber USA) in Canada. Over one year later, and a rusted gun returned to me, the problem was still not fixed. It took them several times to admit that i had an unsafe firearm (hammer/sear pins were drilled incorrectly from factory and subsequently the hammer would disengage from the sear randomly to sit in the half cock position), after which it was finally fixed by bushings. That was the last Kimber 1911 i owned as i did not want to get stuck with a lemon and have to deal with Warranty service in Canada.