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Thread: Long time customer and won't be back!

  1. #41
    CGN Regular hurrinn's Avatar
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    Quote Originally Posted by hawk-i View Post
    The smart retailer would listen intently to the whining butt hurt customer and simply say sorry for your inconvenience and then up sell him to something else in stock at a modest discount.

    Humble pie makes the sale...win win for all!
    hear! hear!

  2. #42
    CGN frequent flyer Gillen1's Avatar
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    Do you maybe, want to speak to the manager?
    Now here's the deal boys, it's just like shooting trap but the clays are coming at you... and they're grenades.

  3. #43
    CGN Regular
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    need more morgans in the world. I have resorted to not replying to un tasteful emails, and replying with "no" when they ask a week later if I got their last email.
    certain juice is not worth the squeeze

  4. #44
    CGN Regular simpleman's Avatar
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  5. #45
    CGN Ultra frequent flyer Sun_and_Steel_77's Avatar
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    O.P.'s sig line!

    "The older I get, the better I was."

  6. #46
    CGN Regular xURSOx's Avatar
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    When dealing in the 'virtual' world, your level of respect determines the type of service you receive. Period.

    But what do I know? Im just a person with common sense

    Wait? Is that the Wambulance I hear?
    CCFR Member - Rifles and Reels shooting club - Sudbury Ontario

  7. #47
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    Name change to Unhinged ? Hey at least they gave you your refund on the out of stock item and not a credit . How much you spend doesn`t mater . It`s a tough job dealing with customers. I was a service manager at a RV dealer . Wanna talk about attitudes.....

  8. #48
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    Quote Originally Posted by Firearms Outlet Canada View Post
    Hi

    I am sorry we didn't tell you what you wanted to hear and we don't appreciate being sworn at over email. From our email chain you did appear to be unhinged. Have a great day.

    Best,
    Morgan

    Oh man so good!

  9. #49
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    Quote Originally Posted by Sun_and_Steel_77 View Post
    O.P.'s sig line!

    Oh, this is rich.

  10. #50
    CGN Ultra frequent flyer TreMoR's Avatar
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    Quote Originally Posted by Firearms Outlet Canada View Post
    Hi

    I am sorry we didn't tell you what you wanted to hear and we don't appreciate being sworn at over email. From our email chain you did appear to be unhinged. Have a great day.

    Best,
    Morgan
    wow, bad answer to a customer....,,,never again for me.. good luck, FOC u !
    « When injustice becomes law, resistance is a duty » - « Quand l'injustice devient loi, la résistance est un devoir » by : Thomas Jefferson.


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