I've emailed a few times and they have always been quick.
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I've emailed a few times and they have always been quick.
You got the right email? I’ve always had a reply within 24 hoursOriginally Posted by marlin300
BCWF
CCFR
CSSA
Public hanging need to be brought back, starting with the biggest criminals in this country, the politicians..
You found an email address? I think they want us to use the support form / ticket system on their website.
"The stuff comes and goes. Just buy it cheap and stack it deep." - CGN member gushulak on ammo
"If you're limp wristing you aren't hitting anything anyway so it makes no difference if the gun fails." - CGN member Kidd X on Glocks
Couldn't agree more.
Got all the goodies as you describe, plus same experience as another here. Bought a factory second stock on the cheap. the other parts shipped without it which I though was a little weird but being black Friday and floods and crap figured not a big deal.
They get ahold of me to let me know the site allowed them to oversell the factory seconds and are offering a full refund or if I wanted to wait, I can get a brand spanking new one as they are made. 12 ish weeks is a short time for those savings. As far as I'm concerned that's above and beyond. Easily won a customer for life right there. Someone also tried to witch hunt them on Reddit and people were quick to defend until they saw all the facts. Someone from MDT jumped in and explained it all and I don't think anyone can hate on them for that.
A++ company in my books
Didn't buy anything this year BUT these guys have killer sales and great CS
Plsu they're dealing with floods! ☆☆☆☆☆
I just email support@mdttac.com
BCWF
CCFR
CSSA
Public hanging need to be brought back, starting with the biggest criminals in this country, the politicians..
Oh don't get me wrong. The other order I put in the same day came super dang quick.
I just assumed I fell through the cracks. My range isn't super accessible in the winter anyway, just greedy and wanted it to play with over christmas holidays.
Hope I’ll get my order, it got lost by canadapost apparently…
We respond to all e-mails in the same business day. If you haven't gotten a response since the auto-response, it is possible you clicked solved on our answer bot which stops the e-mail from coming through. If you respond again it will get back into our system.
Yes, that is the preferred method since it logs all data even quicker and makes things go smoothly.
If you are having an issue with an order, please reach out to us and we will be happy to work through that.
https://support.mdttac.com/hc/en-us
Modular Driven Technologies Corp (MDT)
Website: https://mdttac.com
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