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Thread: Excellent Experience

  1. #1
    CGN Regular Leo M's Avatar
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    Jul 2004
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    Thumbs up Excellent Experience

    I just purchased a pistol from you and it was an excellent experience. Very professional, service, packaging and shipping. Thank you.

    Leo

  2. #2
    Supporting Dealer Al Flaherty's's Avatar
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    Feb 2008
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    2066 Dufferin Street, Toronto, Ontario, M6E3R6
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    Quote Originally Posted by Leo M View Post
    I just purchased a pistol from you and it was an excellent experience. Very professional, service, packaging and shipping. Thank you.

    Leo
    Thank you for your kind words.
    Team Al Flaherty's
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  3. #3
    CGN Regular
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    Jun 2016
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    From my perspective when shopping in person, the only one I can truly compliment is the gentleman that typically is always at the front cash. He is simply is excellent to deal with. The others, meh......

  4. #4
    Newbie hhjoltisy's Avatar
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    Dec 2019
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    Quote Originally Posted by ARrifleman View Post
    From my perspective when shopping in person, the only one I can truly compliment is the gentleman that typically is always at the front cash. He is simply is excellent to deal with. The others, meh......
    I can agree, cashier at the front is exceptional when it comes to customer service. I will give credit to the younger guy at the back counter. Slicked back hair. He's cool. Now the others, mehhh........

  5. #5
    Uber Super GunNutz Croaton's Avatar
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    Jan 2010
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    Cranbrook, BC
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    28
    Terrible experience with whoever I spoke with on the phone this morning.

    Ordered a Beretta 1301 Tactical on May 14th. This morning I get 2 emails at the same time. One says my address entered was incorrect, must have made a mistake? So instead of anyone picking up the phone to check/ask about it, they auto cancelled the order and tell me to resubmit again. Well they are now sold out. The individual I spoke with on the phone didn't care one bit and in the tone you can imagine all but told me to get fu#ked. Business must be good, because they don't care one bit about their customers... potential or current. Last time I deal with this business. Happy to report I have already been able to find the gun I was after elsewhere.
    Pistol beats rock, paper, and scissors.

  6. #6
    Super GunNutz
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    Feb 2017
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    Southern Ontario
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    355
    I ordered a shotgun on Sunday and it arrived today. Never had an issue with Al Flaherty and this latest purchase just confirms that. Very happy.

  7. #7
    GunNutz aboynamedsuita's Avatar
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    Oct 2021
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    YWG
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    Quote Originally Posted by Croaton View Post
    Terrible experience with whoever I spoke with on the phone this morning.

    Ordered a Beretta 1301 Tactical on May 14th. This morning I get 2 emails at the same time. One says my address entered was incorrect, must have made a mistake? So instead of anyone picking up the phone to check/ask about it, they auto cancelled the order and tell me to resubmit again. Well they are now sold out. The individual I spoke with on the phone didn't care one bit and in the tone you can imagine all but told me to get fu#ked. Business must be good, because they don't care one bit about their customers... potential or current. Last time I deal with this business. Happy to report I have already been able to find the gun I was after elsewhere.
    I had the same thing happen last weekend, but it was my fault and I noticed there was an issue as soon as I placed the order.

    The order was canceled shortly thereafter because the address I input for shipping (my flex delivery PO Box) wasn’t linked to my CC and I forgot to check “shipping/billing address different”. As soon as I got the cancellation email I reordered the item (last one in stock) and it was shipped promptly.

    I won’t fault them.

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