I don’t complain much. Generally let’s be honest it falls on deaf ears. I’ve been on this forum since the beginning and years before it got restarted. Lots of dealings here with good folks. Great trader rating.
I bought a pistol in the fall from Epps, paid by EMT, all good, shipped, received, happy customer. I’ve been buying stuff from Epps for years.
After Christmas the family Visa bill is relatively high and I’d like to keep financial stress off the wife.
Today I go to buy a couple of rifles and some brass from them. Call the store, speak to a gun counter staffer, he takes my order. I say I’d like to pay by EMT. He tells me he can’t take that info over the phone it has to be done online in an online order. Ok I say no problem. I immediately go to the online ordering form. I order the same order and get to the payment portion. There’s no EMT provision, just credit card.
I call again and speak to the same counter person. He doesn’t know what to do. He transfers me to accounting. The pleasant lady there doesn’t know what to do. She transfers me to Wes the owner.
During this time one of the rifles is removed from my online cart and is no longer for purchase. I speak with Wes and he tells me, “Yes I’d rather not deal with EMT sales. It costs me money to use it and I’d rather deal with credit cards. It’s too much of a hassle”. I informed him this attempt at purchase is like me having an item in my cart in line to pay, cash in hand, and someone grabs it out of my cart and runs to the self pay checkout. Wes says, “I don’t agree with that analogy”. I mentioned my displeasure with the experience and he replied “Feel free to post about it on Gunnutz.”
So that’s where I am now. I see from the posts below anything negative posted about Ellwood Epps gets locked for some reason. So let’s not call this negative. Let’s call this a learning experience. I buy items for 3 large hunting crews in Huron and Bruce county. I will no longer be purchasing anything from Ellwood Epps in the future.
His store - his rules. Maybe he should change the name of the store though. I knew Ellwood and worked lots with his apprentice the late Jim Butcher. Welcome to 2022 I guess.
I bought a pistol in the fall from Epps, paid by EMT, all good, shipped, received, happy customer. I’ve been buying stuff from Epps for years.
After Christmas the family Visa bill is relatively high and I’d like to keep financial stress off the wife.
Today I go to buy a couple of rifles and some brass from them. Call the store, speak to a gun counter staffer, he takes my order. I say I’d like to pay by EMT. He tells me he can’t take that info over the phone it has to be done online in an online order. Ok I say no problem. I immediately go to the online ordering form. I order the same order and get to the payment portion. There’s no EMT provision, just credit card.
I call again and speak to the same counter person. He doesn’t know what to do. He transfers me to accounting. The pleasant lady there doesn’t know what to do. She transfers me to Wes the owner.
During this time one of the rifles is removed from my online cart and is no longer for purchase. I speak with Wes and he tells me, “Yes I’d rather not deal with EMT sales. It costs me money to use it and I’d rather deal with credit cards. It’s too much of a hassle”. I informed him this attempt at purchase is like me having an item in my cart in line to pay, cash in hand, and someone grabs it out of my cart and runs to the self pay checkout. Wes says, “I don’t agree with that analogy”. I mentioned my displeasure with the experience and he replied “Feel free to post about it on Gunnutz.”
So that’s where I am now. I see from the posts below anything negative posted about Ellwood Epps gets locked for some reason. So let’s not call this negative. Let’s call this a learning experience. I buy items for 3 large hunting crews in Huron and Bruce county. I will no longer be purchasing anything from Ellwood Epps in the future.
His store - his rules. Maybe he should change the name of the store though. I knew Ellwood and worked lots with his apprentice the late Jim Butcher. Welcome to 2022 I guess.
