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Thread: Sorry to bother you but...

  1. #1
    CGN Ultra frequent flyer StoneHorse's Avatar
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    Sorry to bother you but...

    On your website you make it clear that email is your preferred method of contact but it would be swell if you would take the time and respond at least within a few days. Three emails sent be me and all I hear are crickets. You could PM me here if you like otherwise I'll try letter mail next week.

    SH.
    Defund the Liberal propaganda ministry, AKA the CBC.
    Democracy is not a spectator sport.

  2. #2
    Business Member Colonel Mustard's Avatar
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    We have had some staffing issues combined with a very high volume of emails - we are working through them to catch up - no need for snail mail!

  3. #3
    CGN Ultra frequent flyer StoneHorse's Avatar
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    Thanks for the reply. I'll wait for you to catch up with your emails.
    Defund the Liberal propaganda ministry, AKA the CBC.
    Democracy is not a spectator sport.

  4. #4
    CGN Ultra frequent flyer StoneHorse's Avatar
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    End of another full week waiting for a email reply. (First email was sent June 28th, so three weeks tomorrow). I'm going to be passing through Cochrane towards the end of August. I will stop in to discuss my product issue in person. Unless of course you manage to catch up with your aftersales emails beforehand and my issue is resolved.
    Defund the Liberal propaganda ministry, AKA the CBC.
    Democracy is not a spectator sport.

  5. #5
    Business Member Colonel Mustard's Avatar
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    Quote Originally Posted by StoneHorse View Post
    End of another full week waiting for a email reply. (First email was sent June 28th, so three weeks tomorrow). I'm going to be passing through Cochrane towards the end of August. I will stop in to discuss my product issue in person. Unless of course you manage to catch up with your aftersales emails beforehand and my issue is resolved.
    Thanks for providing the email date - that has enabled us to identify you I think (Hogue grip issue?). We sent your query to Hogue for their comments but it doesn't appear that we got a reply and so that's how your query managed to get lost... sorry about that. We'll contact Hogue again and this time make sure that we stay on top of it. We'll continue this conversation via email.

  6. #6
    CGN Ultra frequent flyer StoneHorse's Avatar
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    Thank you for the reply. Good to hear the ball is rolling.
    Defund the Liberal propaganda ministry, AKA the CBC.
    Democracy is not a spectator sport.

  7. #7
    CGN Ultra frequent flyer rajczak_kashka's Avatar
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    Waaaaaaaaaaaaaaaaaa!!!!!!!!

  8. #8
    CGN Regular tactical72's Avatar
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    Quote Originally Posted by rajczak_kashka View Post
    Waaaaaaaaaaaaaaaaaa!!!!!!!!
    Completely uncalled for.

  9. #9
    CGN Ultra frequent flyer StoneHorse's Avatar
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    Quote Originally Posted by rajczak_kashka View Post
    Waaaaaaaaaaaaaaaaaa!!!!!!!!
    Edit: Not worth my time.
    Defund the Liberal propaganda ministry, AKA the CBC.
    Democracy is not a spectator sport.

  10. #10
    Business Member Colonel Mustard's Avatar
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    Closing.

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