Has happened to me a couple of times in the last couple of months. Computers are not stupid. If the right information is entered, you’ll get the desired results. Blaming the pos software or being too busy to do it properly is unacceptable and ridiculous. These retailers also added a couple more points on the markup and are only seeing the $$ and not customers as people. Being busy used to mean it takes a little longer. Now in this new failing liberal economy, it means piss poor customer service but less money and goods for consumers.
I 'tried' to buy off them More than once actually. I grew up close to that Town & worked in Ajax for years. Im a few hour drive away now..but still they wouldn't 'Match' out of Province stores with FREE shipping, & sometimes their price was a tad higher as well + not matching the Free Shipping elsewhere, for the Exact same in-stock item.
Each time I called to see if they literally 'wanted' my money, as they are fairly close & I used to work on the same street they're located, I wanted them to have my money..they just said No, no free shipping etc. & hung up ... {over $500/$800+ sales} mehh~
I'm not defending them.
But I will say that trying to hire competent staff nowadays is like looking for a honest politician.........hard to find, and far and few between
I am only responsible for what I say, not for how you misinterpret or misunderstand what I say
Good reading comprehension skill is an important life skill !!
Well guys I was able to find the same gun at solely outdoors for a little higher price than what I initially paid, but no problem. Shout out to solely outdoors my order was submitted at 8:40 am and I got my reference number email at 9:39 am. This is what good customer service means.
Done many purchases from these guys and no issue. #### happens. That said, if you take the money, you need to make right on sale. I imagine the volume of sales was too much. They even close store to public to process orders. You also cant order from their web page more than current stock. Seems high traffic on those days must of pulled same item at the very same moment of entry. Lets be real, it was a race between gun owners to buy it 1st.