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Thread: Unbelievable service!

  1. #1
    CGN frequent flyer bunny's Avatar
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    Unbelievable service!

    I decided I needed another T3X so early Monday morning I exchanged a few quick emails with Clay and ended up placing my order about 8:30 a.m. B.C. Time , the rifle was delivered at noon today (Wednesday!) 52 hours after order placed! Loydminster to Surrey!
    PR has always been the gold standard for customer service, but this time was something else! And Canada Post should be mentioned as well.
    Thanks P.R. Gang, you are truly the best!!!

  2. #2
    CGN Regular
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    May 2017
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    Quote Originally Posted by bunny View Post
    I decided I needed another T3X so early Monday morning I exchanged a few quick emails with Clay and ended up placing my order about 8:30 a.m. B.C. Time , the rifle was delivered at noon today (Wednesday!) 52 hours after order placed! Loydminster to Surrey!
    PR has always been the gold standard for customer service, but this time was something else! And Canada Post should be mentioned as well.
    Thanks P.R. Gang, you are truly the best!!!
    I can get same day amazon orders < 6 hours in some cases :D

  3. #3
    CGN Ultra frequent flyer Paul_T's Avatar
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    Sep 2016
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    Quote Originally Posted by chanrobi View Post
    I can get same day amazon orders < 6 hours in some cases :D
    lol because they have 5 distribution hubs in Metro Vancouver, one being the distribution centre for Western Canada.....

    Too bad for you they don't sell Tikka rifles

    what an odd reply

    OP I have always had excellent service from Prophet River. Awesome to deal with.
    Last edited by Paul_T; 07-13-2022 at 10:26 PM.
    "No matter where you go - there you are"

  4. #4
    Contributing Dealer Prophet River's Avatar
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    Mar 2011
    Location
    Lloydminster, Alberta
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    11,069
    Quote Originally Posted by bunny View Post
    I decided I needed another T3X so early Monday morning I exchanged a few quick emails with Clay and ended up placing my order about 8:30 a.m. B.C. Time , the rifle was delivered at noon today (Wednesday!) 52 hours after order placed! Loydminster to Surrey!
    PR has always been the gold standard for customer service, but this time was something else! And Canada Post should be mentioned as well.
    Thanks P.R. Gang, you are truly the best!!!
    We sure appreciate the orders and the kind words. Glad to hear CP is doing better too!
    www.prophetriver.com
    inquiries - 780-875-0575 / info@prophetriver.com
    Prophet River Firearms
    4206 66th Ave
    Lloydminster, AB
    T9V 3S9

  5. #5
    CGN Regular
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    Yep PR is awesome

  6. #6
    CGN Regular Arcosdad's Avatar
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    Nov 2014
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    Comox Valley,Vancouver Island.
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    I had a great order experience with them this week too. Sent an email re: a used shotgun Friday night and Tyler was on the phone with the answers at 8:30 Sat morning.
    Slava Ukraini! Heroyam Slava!

  7. #7
    CGN frequent flyer Titan 08's Avatar
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    May 2010
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    WMU 248, Sherwood Park, Alberta
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    I bought a handgun from them, registration was completed yesterday at about +/- 10:40 am. Delivered to my door in Sherwood Park, Alberta less than 24 hours later. Best damn dealership in Canada based on my experience of buying firearms for over fifty years.

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