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Thread: First TNA Experience

  1. #1
    CGN Regular
    Join Date
    Feb 2011
    Posts
    130

    First TNA Experience

    In the times where we find that poor communication and lack of customer service seems to be the norm amongst a large majority of businesses, I felt that it was important to highlight my first experience with TNA.

    I placed an online order with TNA, requested follow up products be added to my order that were out of stock, staff confirmed product availability and timelines when out of stock products would be available, staff reached out numerous times (Iím high needs) to discuss my order, staff closed the loop that all items were in stock and they were ready to complete my order, pleasant phone conversation, order was shipped out immediately and arrived as estimated and as ordered.

    I appreciate the effort put in by the team at TNAÖ a positive experience!

    Thank you! 🤙

  2. #2
    Member
    Join Date
    Jul 2018
    Location
    SW Ontario
    Posts
    92
    TNA is great.

    They always get back to you, even if you hit their VM.

    Placed a phone order on a few items that were not available on their website a few weeks back. My order appeared the next day at my doorstep!

  3. #3
    CGN Regular
    Join Date
    Jun 2017
    Location
    Kamloops, BC
    Posts
    207
    TNA are great. They go above and beyond regularly. I recently placed an order with them in the morning and the order was shipped by the afternoon.
    Money talks, BS walks.

    DO NOT expect me to hold items without prior discussion or payment.

  4. #4
    CGN Regular
    Join Date
    Jun 2013
    Location
    Victoria, BC
    Posts
    241
    Stanley & the team are awesome.
    Now if they could get some of their sweet 180 lowers in stock.... I'm jonesing for a build and winter is coming!

  5. #5
    Business Member True North Arms Corp's Avatar
    Join Date
    Sep 2016
    Location
    GTA
    Posts
    1,434
    Thanks for the kind word. Always here to help.
    True North Arms Corp.
    Website truenortharms.com
    Email info@truenortharms.com
    Instagram truenortharms

  6. #6
    CGN Ultra frequent flyer Scotty454's Avatar
    Join Date
    May 2014
    Location
    Calgary
    Posts
    2,841
    Yep, they're one of the good ones for sure.

    Let Freedom Ring With a Shotgun Blast!

  7. #7
    Member freewayman's Avatar
    Join Date
    Jun 2022
    Location
    Lower Mainland, BC
    Posts
    34
    Always have had positive experiences with TNA
    Forfeit your arms today and surrender your life tomorrow.

    CCFR

  8. #8
    CGN Ultra frequent flyer Johnyy's Avatar
    Join Date
    Jan 2013
    Location
    ON
    Posts
    2,999

    First TNA Experience

    I was probably about 14, when I had my first T&A experience.

  9. #9
    CGN Regular derek2007's Avatar
    Join Date
    Feb 2008
    Location
    Essex County
    Posts
    537
    TNA is always first class. Super great bunch to deal with. I usually get my goodies next day if I order in the am

    Keep up the good work
    DD
    ***Terms of all sales***
    -"I'll take it" with payment trumps all dialogue
    - Insurance is Buyers responsibly, so please request

    view photos ask your wife BEFORE making offers

  10. #10
    Member
    Join Date
    Jul 2014
    Location
    Gatineau, Qc
    Posts
    64
    Great guys to deal with.

    Ordered something on Friday and realized I could add something else at the same time after placing my order. Got a follow-up email over the weekend and completed the transaction on Monday.

    Delivered today (Wednesday!)

    Thanks TNA!

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