shipping cost

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fritzhanzel

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I checked out your web site today and wanted to order until I read "shipping cost are subject to change".

Then I sent an email inquiring about exact shipping costs for a specific rifle inc my postal code and received a reply which was like "we probably won't reply".
 
Shipping cost was dramatically higher than their online calculator at checkout. I was contacted by staff a week later and ended up canceling my order.
 
fritzhanzel said:
I checked out your web site today and wanted to order until I read "shipping cost are subject to change".

Then I sent an email inquiring about exact shipping costs for a specific rifle inc my postal code and received a reply which was like "we probably won't reply".
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The email sent today at 6:01 pm [ 01/26/23 ] about a rifle going to BC...

Going to set you back like $40.00-$60.00 with CP is my best guess. If you proceed through the check out process the website does indicate the cost of shipping [ 95% of the time ]

As for the "we probably won't reply" email you would have received, it was an automated email that everyone would get when they email us. Some don't like auto emails, some do as it lets them know we got their email. We do our best to answer emails within two business days [ that's what the email says] , two hours on a Thursday evening after the shop has been closed for two hours is a tough one to live up to I will be honest...

Anyways here we are, it will be like $40.00 - $60.00 probably, give us a call during business hours and we are happy to do a proper quote. :)
 
Wolverine .303 said:
The email sent today at 6:01 pm [ 01/26/23 ] about a rifle going to BC...

Going to set you back like $40.00-$60.00 with CP is my best guess. If you proceed through the check out process the website does indicate the cost of shipping [ 95% of the time ]

As for the "we probably won't reply" email you would have received, it was an automated email that everyone would get when they email us. Some don't like auto emails, some do as it lets them know we got their email. We do our best to answer emails within two business days [ that's what the email says] , two hours on a Thursday evening after the shop has been closed for two hours is a tough one to live up to I will be honest...

Anyways here we are, it will be like $40.00 - $60.00 probably, give us a call during business hours and we are happy to do a proper quote. :)
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Yes, that was me.

You can message me here since you already have all the info.

I am aware that some companies offer free shipping, I don't expect that if the price is right overall. Having said that, I order a lot of stuff from Tenda, never had a problem.
 
fritzhanzel said:
Yes, that was me.

You can message me here since you already have all the info.

I am aware that some companies offer free shipping, I don't expect that if the price is right overall.
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My apologies but no, our team will be responding to your email you had sent with the request during business hours. Otherwise you can give us a call during said business hours..

We do not use this platform for any direct communications. Have a lovely evening!
 
Wolverine .303 said:
My apologies but no, our team will be responding to your email you had sent with the request during business hours. Otherwise you can give us a call during said business hours..

We do not use this platform for any direct communications. Have a lovely evening!
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That's fine.
 
Yes CP shipping cost is getting out of hand. The fuel charge is up, signature is up and I believe they now have an extra cost for parcel over 39". Its the price we have to pay for doing business these days. Dealers and private sellers just cant eat the cost no more. Its getting to the point they keep increasing because competition is small
 
I just take the action out of the stock and pick the smallest box I find or even cut down boxes. Today I was able to cut down shipping cost for a rifle from $75 to $33 inc tax because of that. I pack nicely anyways so no big deal. Do retailers not get bigger discounts than small business account holders?
 
When I was in this business I had deals with all shippers up to 50%. We passed the savings on to the consumer, so it wasn't as taxing....improved sales a lot.
 
saskdude99 said:
When I was in this business I had deals with all shippers up to 50%. We passed the savings on to the consumer, so it wasn't as taxing....improved sales a lot.
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That's how it should be. There are 2 ways to look at shipping cost. One is to calculate it per order or you can also see it as part of doing business and do a monthly calculation how much percentage of sales go to shipping cost. Sometimes you lose but overall you win.
 
bob347 said:
Yes CP shipping cost is getting out of hand. The fuel charge is up, signature is up and I believe they now have an extra cost for parcel over 39". Its the price we have to pay for doing business these days. Dealers and private sellers just cant eat the cost no more. Its getting to the point they keep increasing because competition is small
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Was surprised by the fuel charge a couple months ago, it was like $7 or $8 on top of a $20 shipping charge. Like... really?

People have to charge close to $30 CAD to ship a package in the same province, completely ludicrous
 
scianna54 said:
That's how it should be. There are 2 ways to look at shipping cost. One is to calculate it per order or you can also see it as part of doing business and do a monthly calculation how much percentage of sales go to shipping cost. Sometimes you lose but overall you win.
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If you have two items, one has free shipping. And one has it included in the price, I am willing to bet you are going to sell a lot more of the latter.

In this era of free next day if not overnight shipping from amazon, my expectation as a consumer is that almost everything ships free and quickly. I get that small businesses can't afford to do this, but maybe there's a way to make it "seem" better to the consumer ...
 
chanrobi said:
If you have two items, one has free shipping. And one has it included in the price, I am willing to bet you are going to sell a lot more of the latter.

In this era of free next day if not overnight shipping from amazon, my expectation as a consumer is that almost everything ships free and quickly. I get that small businesses can't afford to do this, but maybe there's a way to make it "seem" better to the consumer ...
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Just buy all your firearms and ammo off amazon.
 
scianna54 said:
I just take the action out of the stock and pick the smallest box I find or even cut down boxe
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Need to ask the buyer if it's OK to do that, some stock screws need a specific torque value.

Not everyone knows that or have the tools to reasseme properly
 
FatCatsDad said:
Need to ask the buyer if it's OK to do that, some stock screws need a specific torque value.

Not everyone knows that or have the tools to reasseme properly
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Yes I get that. I did it twice now and informed the buyer about it unless he pays $25 more for shipping. I only did it because of that and because it was easy with youtube videos.
 
It's a bit cheaper if you take it to a post office rather than a shoppers drug mart or other outlet.
Shoppers takes a percentage of each sale.
The clerk's than man the counter are Shoppers drug Mart employees not CP employees, complicated business structure,but it is convenient
 
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