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Thread: Paid with EMT, no payment received confirmation

  1. #1
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    Paid with EMT, no payment received confirmation

    I paid by EMT in full for an order and only have the automated reply from the bank that it was auto deposited .

    Will I get an acknowledgement that my EMT has been matched to my order. ?

  2. #2
    Uber Super GunNutz Janeau's Avatar
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    Did you wait until they send you an invoice before doing the emt ?

  3. #3
    CGN Ultra frequent flyer bfiles's Avatar
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    Check yiur online account with them and see if the order has been paid and fulfilled
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  4. #4
    CGN frequent flyer Jahnj0584's Avatar
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    Did you wait 24 hrs for a human to match it to your order and finish the order?
    Check my post history to see my BRNO Mo. 3 Redux, and a 3D printed M1 Chassis for the Lil' Badger.
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  5. #5
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    Yes, I followed instructions on the checkout page.
    It tells you to make the EMT secret question your order number and make the answer they supply,but it's setup as auto deposit...so just goes into their account with no human involvement.

  6. #6
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    Quote Originally Posted by Jahnj0584 View Post
    Did you wait 24 hrs for a human to match it to your order and finish the order?
    It says ON HOLD

  7. #7
    CGN Regular Focus909's Avatar
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    Quote Originally Posted by FatCatsDad View Post
    It says ON HOLD
    How long ago was ordered placed?

    It's pretty much normal for tenda to take 4-5 days to update the order, then all of a sudden everything gets updated. Payment info, tracking number etc...

  8. #8
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    I guess I'll just sit tight then.

    First time paying by EMT to a place online.
    I'm also concerned that my item is not reserved and may be sold out when they get around to matching my EMT to my order.
    It's a fairly in demand product I ordered.

  9. #9
    CGN Regular redflagmat's Avatar
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    Quote Originally Posted by FatCatsDad View Post
    I guess I'll just sit tight then.

    First time paying by EMT to a place online.
    I'm also concerned that my item is not reserved and may be sold out when they get around to matching my EMT to my order.
    It's a fairly in demand product I ordered.
    Call them

  10. #10
    CGN Ultra frequent flyer Armourall's Avatar
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    With Tenda, the money is always taken first and then you will receive and email saying thank you - that kind of thing. About 4 or more days later you'll get an email saying your order has been updated - usually a label has been created for your items. Then about a month later it gets shipped.......

    If you're concerned though, send an email and/or call them up.

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