T81M missing magazine release

[Georgecj]

Most companies are quick to take your money….but very slow to fix any issues. “We are sooo busy” seems to be the usual response when they eventually get back to you. That being said, there is absolutely no way they aren’t going to replace that.

Can't agree with you more. This applies to 99% of the Canadian customer service experience. Well. We Canadians are just too kind to put up with the "too busy" attitude. But TI, albeit slow, is always willing to be responsible. That is the bright part.

[Tactical Imports]

Customer first emailed 4pm Tuesday evening, we responded to multiple emails, PMs'a and voicemails by Wednesday evening, this is a lemon, we will be getting it replaced asap