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TAC21

TAC21

CGN frequent flyer
Business Member
Rating - 100%
12   0   0
Location
Chilliwack, BC
Hi all,

We have an open position in our customer support team. If you are passionate about guns and long-range shooting, this is a job for you! We work Monday - Friday 8:00 AM - 4:30 PM PST. Prefer someone local to the lower mainland but open to remote for the right candidate. There are tons of great benefits working for us, so if you are interested, follow the link and submit your application.

http://ca.indeed.com/job/customer-support-representative-5d7ac4bd3cdb0914

PS: Showing your interest in firearms in your application will make you stand out:)
 
I'd love to work for you guys but I can't afford to start at the bottom again. If there are ever any managerial/supervisory roles open in your company, could you also post them on CGN? That's something I would seriously think about.
 
After taxes, even if you're using a bus pass to get around that's probably going to have you living paycheque to paycheque even at the top end of the posted wage.
 
FEDGE2.0 said:
Am I crazy or do the "responsibilities" seem way out of whack for a 'customer support rep'
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It all depends on what you define by crazy, we are the voice of the customers within the company so we are relied on for feedback, but they are fairly straightforward tasks.
 
uAJollyRogering said:
After taxes, even if you're using a bus pass to get around that's probably going to have you living paycheque to paycheque even at the top end of the posted wage.
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Keep in mind this is a job posting. Once you are in and we are able to see you are a good fit there will always be the opportunity to discuss compensation.
 
At least MDT posted the wage range, unlike a lot of the other industry members that have posted job ads.

I do agree with the others in this thread that you're asking a lot for the wage offered, though. How can you suggest a top range of 25 per hour and expect this person to attend trade shows on behalf of the company ? That isn't spokes person level compensation for sort of products that you're selling.
 
johnlemon said:
At least MDT posted the wage range, unlike a lot of the other industry members that have posted job ads.

I do agree with the others in this thread that you're asking a lot for the wage offered, though. How can you suggest a top range of 25 per hour and expect this person to attend trade shows on behalf of the company ? That isn't spokes person level compensation for sort of products that you're selling.
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Just as an FYI

They're in BC and it's a legal requirement to post the salary/wage, this is not optional for them .
 
I’d be really interested in this posting, I’m into distance shooting and good service, and events…except for the fact that at $25/h I’d have to quit my hobby that you’ve listed as an asset for the position. No hate, just sayin’. If I can barely buy food I won’t be able to buy bullets.
 
$20/hr sorry that is a big rip, you be living on the street eating noodles everyday to go to work lol

Love you MDT otherwise though, I go to chilliwack like every week for random reasons but I ain't moving there ...
 
Incendiary said:
I’d be really interested in this posting, I’m into distance shooting and good service, and events…except for the fact that at $25/h I’d have to quit my hobby that you’ve listed as an asset for the position. No hate, just sayin’. If I can barely buy food I won’t be able to buy bullets.
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I had the same thought. I couldn’t shoot or attend matches with a salary in that range unless there were a LOT of company provided costs. I guess the people that sell super cars can’t afford to buy them either.
 
johnlemon said:
At least MDT posted the wage range, unlike a lot of the other industry members that have posted job ads.

I do agree with the others in this thread that you're asking a lot for the wage offered, though. How can you suggest a top range of 25 per hour and expect this person to attend trade shows on behalf of the company ? That isn't spokes person level compensation for sort of products that you're selling.
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Keep in mind this is a job posting, there is also going to be more to then on the surface. Also, it's things like getting to go to SHOT show full expenses paid, plus other benefits.

Incendiary said:
I’d be really interested in this posting, I’m into distance shooting and good service, and events…except for the fact that at $25/h I’d have to quit my hobby that you’ve listed as an asset for the position. No hate, just sayin’. If I can barely buy food I won’t be able to buy bullets.
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This is a range that we offer, and once you are able to get in and we get a feel for you, it's going to be a different story. We also have tons of benefits for shooters like a monthly ammo allowance and employee trials of products and so on.


chanrobi said:
$20/hr sorry that is a big rip, you be living on the street eating noodles everyday to go to work lol

Love you MDT otherwise though, I go to chilliwack like every week for random reasons but I ain't moving there ...
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Updated, but keep in mind this is a range and there are a ton more benefits.

emerson said:
I had the same thought. I couldn’t shoot or attend matches with a salary in that range unless there were a LOT of company provided costs. I guess the people that sell super cars can’t afford to buy them either.
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Keep in mind this is a range and if you were hired and it was a good fit there is always room for more. But, yes, match fees are covered along with a monthly ammo allowance so other things as well.
 
To clarify some details for everyone here.

Yes, the wage range is 22$ - 25$, but keep in mind this is a starting range. Fit is very important to us, and once we know how you are, there are going to be compensation talks and career paths, as we truly do believe it is building people up. The reason we are hiring in support right now is one of our team is moving to the sales team, and we also have another member working towards our design team.

The responsibilities can seem a bit daunting, but mostly they entail things like providing feedback in a design meeting if we are doing something that is not liked by customers or we could improve upon. These meetings are 1 hour long once a week, and mostly you are listening. Same with attending shows, the two main ones we do a year are SHOT and IWA; if we are sending you to a trade show, it will be full expenses paid. Plus, there are tons of other benefits like a monthly ammo allowance, covered match fees, trials on product get, first-hand experience, industry discounts out of the wazoo, and so on.
 
TAC21 said:
To clarify some details for everyone here.

Yes, the wage range is 22$ - 25$, but keep in mind this is a starting range. Fit is very important to us, and once we know how you are, there are going to be compensation talks and career paths, as we truly do believe it is building people up. The reason we are hiring in support right now is one of our team is moving to the sales team, and we also have another member working towards our design team.

The responsibilities can seem a bit daunting, but mostly they entail things like providing feedback in a design meeting if we are doing something that is not liked by customers or we could improve upon. These meetings are 1 hour long once a week, and mostly you are listening. Same with attending shows, the two main ones we do a year are SHOT and IWA; if we are sending you to a trade show, it will be full expenses paid. Plus, there are tons of other benefits like a monthly ammo allowance, covered match fees, trials on product get, first-hand experience, industry discounts out of the wazoo, and so on.
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It sounds like a great opportunity for someone mature beyond their years, or semi-retirement with a mil/LEO/gov pension.
 
TAC21 said:
this is a starting range. Fit is very important to us, and once we know how you are, there are going to be compensation talks and career paths.
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OK, as someone who's heard this line before, and as someone who's done hiring at a variety of levels, I have a couple thoughts.

1. This reads a few different ways. Either 'We may be open to talking about what this position is actually worth to us at an undisclosed later date that may or may not ever materialize.' having heard this before, this is usually what is meant. Could also read as 'You're not not going to be paid what you're worth to us unless we like you as a person', or maybe some other, less charitable interpretations.

2. From a hiring perspective this reeks of "we can't find good applicants"/"no one wants to work anymore" mentality. If you want good applicants, decide what the role is worth to the company, shop around with comparable roles and make sure the responsibilities-compensation line up at least in your area(better yet in the industry and comparable industries), then offer that. You'll get more interested people and more qualified people when you ditch the 'we'll start you on a lower wage' mentality. When your workers aren't living hand to mouth you'll find they do better work.

It's YOUR JOB as a hiring manager to determine if someone is going to be a good fit, it is NOT your employee's job to work at a lower wage while you try to figure out if you like them enough or not.
 
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