Good day,
I placed an order on May 10th and have had absolutely no communication from you since then. I sent proof of ID/RPAL as directed, as well as a money transfer referencing the order number. I never received a response and the money transfer was never accepted, even after I sent multiple follow-up emails trying to confirm whether or not the order was being processed. My bank won't let me cancel the money transfer until it's been stagnant for 30 days, and I don't want to risk the money transfer being accepted after I've given up and decided to make the purchase elsewhere.
At this point, I just want to know what's happening. Please let me know.
Thanks.