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Thread: Thank you Rick, ATRS ++++++++

  1. #1
    CGN Regular sdwatt's Avatar
    Join Date
    Jan 2005
    Location
    Edmonton
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    202

    Thank you Rick, ATRS ++++++++

    Thank you Rick,

    long story short to all CGN'RS:

    I over torqued my scope fasteners and after a day of shooting I noticed the caps of my torx fasteners sheared off. Locating this size of fasteners is a real ##### so I contacted ATRS and the replacement fasteners were sent to me at no charge, and expedited immediately. I emailed (tuesday) and received the replacements today(friday).

    That type of customer service is priceless and my return customer support of your business will be rewarded.

    I can now shoot this weekend!!!

    Sean

  2. #2
    CGN Ultra frequent flyer Rugerman's Avatar
    Join Date
    Nov 2004
    Posts
    2,578
    Yeah, he is like that. Did something similar for me a while back. Everyone else wanted to charge special order, 2 week wait, etc for this obscure little part that broke on my gun. He just said, "Hey, I have that part kicking around here somewhere." And sent it free of charge.
    Banning legal handguns is nothing more than a victory for symbolism over substance, for activity over achievement.
    © National Post 2006

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