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Thread: PAL Wait Time

  1. #5681
    Newbie
    Join Date
    Sep 2022
    Posts
    9
    Quote Originally Posted by Iwantmypal View Post
    Did you ask her if she could approve your application over the phone ? Pls reply Iím about to ring down that office tomorrow lol
    I didn't even have to ask. See verified my identity and then ask for a few minutes to review my file. When she came back she told everything looked good and my application had been approved and finalized and to expect my card in 2-3 weeks. With that said, I had applied nearly six months prior.

  2. #5682
    Newbie
    Join Date
    Sep 2022
    Posts
    9
    Quote Originally Posted by Silentexpanse View Post
    What number did you phone ? +1 800-731-4000? My application is also on hold since March... cant even get on hold. Keep getting hung up on.
    For BC dial the 800 number, then 1, then wait for the blurb, then 1 again, then 9530. I got hung up on the first 30 or more times I called. I eventually got on hold and after about 20 minutes on hold I was able to talk to someone. They were very polite and helpful.

  3. #5683
    Newbie
    Join Date
    Mar 2022
    Posts
    12
    Nope. I just asked for the status on my application and explained that I had phone previously to fix a payment issue. She put me on hold and when she came back told me she was able to just approve it. I checked the web services and it does indeed say approved.

  4. #5684
    Newbie
    Join Date
    Sep 2022
    Posts
    19
    So should I not mention it & just ask for my status

  5. #5685
    Newbie
    Join Date
    Apr 2022
    Location
    Ontario
    Posts
    8
    Quote Originally Posted by Extreme22 View Post
    I had the same issues, unfortunately I had to call pretty much all fn day to get through
    I buckled down and just kept redialing yesterday. After 2 hours straight, I finally got passed the auto hang up queue and into the actual wait queue! 45 minutes on hold there, then I got through to someone! But I guess it's a bit different process in Ontario. The agent couldn't approve my PAL and had to send an inquiry off to the CFO. Hopefully something finally happens with my application!

  6. #5686
    Newbie
    Join Date
    Sep 2022
    Posts
    19
    So should I just give up on the call I’ve been calling since 9

  7. #5687
    Newbie
    Join Date
    Sep 2022
    Location
    ontario
    Posts
    24
    never give up my dude

  8. #5688
    Newbie
    Join Date
    Sep 2022
    Posts
    19
    I don’t have to keep pressing 1 1 then the exenstion I can just dial the number & put the ext right

  9. #5689
    Newbie
    Join Date
    Apr 2022
    Location
    kamloops, BC
    Posts
    17
    Quote Originally Posted by Iwantmypal View Post
    I don’t have to keep pressing 1 1 then the exenstion I can just dial the number & put the ext right
    pretty sure you gotta do the 1, 1 then the extension, 18007314000,,,,1,,,,,,1,9530 use that and change the 9530 to your extension(this one is for bc) it'll dial it all for you just have to call and wait enough time for it to do it.

  10. #5690
    Newbie
    Join Date
    Sep 2022
    Posts
    3
    I'm curious too, doing my restricted this week (tomorrow) and then sending both the PAL and R in together. Was told it's quite a wait.

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